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very helpful, did a great job! again - very helpful, did a great job! minimum 100 characters minimum eh Shopify, I want to give this guy credit but what can I say, he answered all my questions promptly, couldn't ask for more.
Thanks for your review!
So glad we were able to resolve and answer all your queries promptly! Please reach out anytime!
Nikki
Fantastic support, fixed my problems withing 10 minutes, would recommend to anyone trying to sync shopify with ebay
Thanks for your review!
We're so glad you could sync with eBay and in 10 mins - wow 😎 Our support team are available anytime, please reach out!
Nikki
Full functionality, fantastic live chat support. Highly recommend.
5+ stars Easy to use even if you have a lot of products. Everything synced up automatically and any change I needed to make I just did it through the app and products were automatically updated.
I run eBay and Shopify stores with 2,000+ Products. Using Codisto was a terrible experience for me. I wanted to sync quantity and item info between the stores. Currently using Inkfrog - Codisto erased all eBay item specifics through the import. Really unclear that the eBay item specifics are part of the listing description portion. It also couldn't match products very well (even though they have the exact same - identical titles). Because of this, Codisto mixed up a bunch of product titles with the wrong pictures / descriptions and many of our items have sold for the wrong prices to confused buyers. It also appears that it would be a lot of extra effort to enter eBay item specifics into the Codisto app (you have to type them in, there's no drop down or quick-click like on eBay). Maybe this app could work if you are starting fresh and don't have any existing prodcuts.
Unfortunately the mixed up product titles, pictures and prices as well as the template also got imported into our Shopify store. Now spending hours trying to erase their HTML garbage. Wouldn't recommend if you already have anything setup and working.
Whilst we're sorry to hear you experienced problems, these were caused by user error where you have ignored in app messaging and also specific customer support advice.
When linking existing eBay listing, the app provides you with a clear choice whether to use eBay settings (values on eBay) OR Codisto settings (that either uses Shopify values or specific Codisto values). To retain eBay values (because you don't have the data in Shopify) you have to link using eBay settings. If you link using Codisto settings and you don't have the data in Shopify then the Item Specifics will be blank.
Regarding the HTML, to be clear Codisto does not update Shopify hence that part of your review is inaccurate.
Regarding the HTML 'mess' your refer to on your eBay listings - that is easily avoidable. It is caused by eBay providing a 'description' when linking that contains your written product description AND any HTML that was on your existing listings (it would be great if they could supply those elements separately but they can't). Hence, if you use the eBay settings on linking for Description, it already contains HTML. Avoiding the problem can be done in two ways:
1) Use our blank template with your HTML description from eBay. If you use our standard template that contains HTML you end up with HTML inside HTML which will cause the eBay listings description not to look right.
2) The alternative, that most merchants use, is to simply have clean product descriptions in Shopify and simply use Codisto settings with our standard template. This avoids all the drama caused by eBay's inability to provide clean product descriptions. (You can use an CSV import into Shopify or look for a separate importer app to import data from eBay to Shopify directly then use Codisto to keep everything in sync).
Regarding mixing up titles with wrong pictures/descriptions - this again is inaccurate - Codisto does not link listings automatically. All linking needs reviewing by the users and accepting before anything is linked. The only way, what you describe can have occurred is by you linking the wrong product to the wrong listings.
Regarding "Codisto didn't look good in either store" - this is inaccurate - again Codisto can't affect your Shopify products and store - it only updates eBay listings. The eBay listings not looking good is covered by the points above.
Regarding "Codisto would require us to enter all the information over again into the new Codisto system" - this again is inaccurate. Codisto doesn't require you to enter all the information again into Codisto - the idea is you have that data already available in Shopify. But even if you don't we provide a way for you to use the data you have already on eBay (you just need to use the settings correctly).
We have helped thousands of eBay sellers link existing listings to Shopify products successfully because our process for linking listings is very robust. A large percentage of our uses are existing eBay sellers not just new sellers. We are always trying to learn and improve our user experience but after providing a robust in app flow and also specific customer support advice we aren't sure where we could have provided an improved experience in this case.
Great customer service from Marketplace Connect. Quick, fast and efficient with excellent communications - thank you.
Amazing customer service and very easy to use. Has been really easy to set up and I cant wait to continue using Codisto in the future.
Thanks for your review!
We will take "Amazing Customer Service" every day :) Glad you have found the app easy to use! Please reach out anytime!
Nikki
I had been listing my most popular items to ebay manually and making some sales but now I didn't list more than 2 products from my entire store because it took forever. With this app it immediately found all of my products and let me list them in just a few minutes.
Thank you to the app makers for this one
Ice helped me so much on my setting, she was so great and patient to explain and help me with the App.
Thanks for your review!
We are so glad Ice was able to help resolve your issues 😎 Happy to have you on board, please reach out anytime...
Nikki
Best App for synch your order from Amazon to Shopify. I love it!!!
Easy to set up and the support team is very fast and professional!!!