리뷰 (1,785)

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2024년 5월 18일에 편집됨

I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings.

Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings.

I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge.

I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience.

Update:
2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!

Update:
Just don't connect with Etsy. That's what I can say. Not sure which side got the bug. Etsy listings duplicated when turning Vacation Mode on and off.

SQUIDIO
미국
앱 사용 기간 7개월
답글 Shopify개 2023년 12월 15일

Thanks for your feedback,
We can now confirm this issues has been resolved, we have reached out directly with next steps. We are available 24/7 please reach out anytime,

Nikki

2024년 1월 25일

Excellent service! Very patient and helped solved my issues.

Wholesale Industrial Supply
미국
앱 사용 기간 대략 2개월
2024년 1월 19일

Very bad support if you want to remove or update your products

Moj Express
아랍에미리트
앱 사용 기간 대략 2개월
답글 Shopify개 2024년 1월 22일

Thanks for your feedback,

We have reached directly to offer an onboarding and provide further technical support.

Nikki

2023년 12월 4일

Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.

If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.

I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.

Fuzzy Cove
미국
앱 사용 기간 2개월
답글 Shopify개 2023년 12월 15일

Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.

Nikki

2024년 1월 12일

Fast and friendly support. Problems are solved quickly

SZ Handel
독일
앱 사용 기간 8개월
2024년 3월 19일에 편집됨

wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel.

Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss.
Schade!

Glückskind
오스트리아
앱 사용 기간 대략 2개월
답글 Shopify개 2024년 2월 26일

Danke für Ihre Rückmeldung
Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt.

Thank you for your feedback
An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise.

Nikki

2024년 6월 12일에 편집됨

Ho collegato il mio e commerce a Ebay e Adrian dell'assistenza clienti mi ha aiutato nel configurare varie cose. Servizio clienti veloce ed affidabile.

HOME WORLD
이탈리아
앱 사용 기간 2개월
2023년 10월 11일

Shopify Marketplace is a great app. Simple to use interface. And if you have any issues understanding something, the live support is right there to walk you through it. (Mark was great help!) What more could you ask for.

CPXBrosPaintball
미국
앱 사용 기간 10개월
답글 Shopify개 2023년 10월 16일

Thanks for your review!
Mark will be thrilled with your comments! The support team is available 24/7 and can walk you through any of your queries :). Please reach out anytime!

Nikki

2024년 4월 7일

Les conseillers sont vraiment compétents et très réactifs. Un Grand Merci à eux.

Kalicia Shop
프랑스
앱 사용 기간 28일
2023년 8월 18일

I've never experienced top-quality customer service. This company blew me away with their performance and outstanding system. This is the best system to connect all of your marketplaces and have them in one system. Don't waste any more time, get with them right away!!

Maintenance Solutions Unlimited
미국
앱 사용 기간 5개월