리뷰 (1,966)

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4.3
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2021년 9월 3일

I have been meaning to write a review. The app is great and really simplifies the transfer of your products from Shopify to amazon. It can get a little interesting when trying to set up variants but any issues I have has been resolved with their exceptional customer support. I think its more of a glitch on the amazon side, but who knows! I would like to point out that I received amazing customer support from Ronel ! He knows the system really well. For improvements, I have a couple of suggestions. 1) it would be great if we can just copy over our library from .ca to .com and vice versa.
2) it would be great if you can import the description and bullet points from shopify product catalogue. it would save so much time.

So604
캐나다
앱 사용 기간 9개월
답글 Shopify개 2021년 9월 5일

Thanks for your review!
Our Customer Support certainly has an excellent reputation 🙂
While we support listing to multiple marketplaces, copying one whole region to another is on our roadmap as a future feature!
We can import the Shopify product description. If you have a metafield that holds the Bullet Point data in Shopify, we can map it via the Attribute mapping page.

2019년 3월 1일에 편집됨

This app is good if it works, saves soo much time importing to eBay. However it does really need to be looked at in terms of upgrading.

Leefed
영국
앱 사용 기간 8개월
2023년 8월 15일

Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.

The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.

However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.

While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.

In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.

I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.

AIRCONcarepro
오스트레일리아
앱 사용 기간 8개월
답글 Shopify개 2023년 8월 31일

Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki

2023년 9월 21일

I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.

Miss Mary Mac
오스트레일리아
앱 사용 기간 8개월
2022년 2월 9일

App is good but not as easy to use as i first thought. Would be great to upload a CSV file to list items. We have many items on Shopify that we don't want on Amazon and this has caused lots of time consuming issues.

W Hurst & Son (IW) Ltd
영국
앱 사용 기간 7개월
답글 Shopify개 2022년 2월 16일

Thanks for your review!
We use your Shopify as your source of truth so we sync items rather than uploading them via CSV file. We have a bulk edit option where you have control over the items you wish to list on Amazon. Our support team are available 24/7 please reach out anytime!

Nikki

2023년 8월 18일에 편집됨

Revised!
The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards.
They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform.
We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.

The Nerd Mall
미국
앱 사용 기간 7개월
답글 Shopify개 2023년 8월 31일

Thanks for your review,
We appreciate your feedback and will notify you directly once the issues have been resolved.

Nikki

2022년 2월 1일

Had some issues but they are currently working diligently to resolve the oversell issues. We were very happy with the onboarding , had some oversell issues that we now know are due to our volume and the lag between Amazon and problematic order payments on the Amazon side.

William Glen
미국
앱 사용 기간 7개월
답글 Shopify개 2022년 2월 2일

Thanks for your review!
Amazon can certainly be challenging, but happy we can work together on finding the right solution for you.

Nikki

2023년 11월 17일

I like using the Shopify Marketplace Connect app however when I have variants in 1 product listing, the Marketplace Connect app combines the quantities for each variant instead of separately in my Amazon and Walmart store.

Ex.
Shopify Store- Shirt
1 Small
2 Medium
0 Large
2 XLarge

but my Amazon/Walmart store will show a combined total of 5 instead of their respective quantity amount like below
5 Small
5 Medium
5 Large
5 XLarge

So then a customer will buy a Large even though my inventory is 0. This needs to be resolved immediately.

theBOONIES
미국
앱 사용 기간 6개월
2023년 5월 26일에 편집됨

Great customer service. The team is always quick to help with any questions or issues. My only feedback for Codisto is that the app is currently priced too high. There needs to be more affordable pricing options for small businesses. Happy to provide more feedback to Codisto if they reach out. Thank you.

GolfBestBuy
미국
앱 사용 기간 5개월
2023년 12월 29일

Amazon not so much but good in other areas.

AnytimeGift
미국
앱 사용 기간 4개월
답글 Shopify개 2024년 1월 2일

Thanks for your review!

We would be keen to understand your experience with Amazon? Please feel free to reach out via chat or please email marketplace-connect@shopify.com Our support team is available 24/7.

Nikki