Shopify Marketplace Connect

I spoke to Jeff as i wanted to unlink a product which I thought was being sold on one platform and being fulfilled via another - turns out it wasn't and Jeff very patiently explained this to me. He also helped me with settings where I had different prices showing on each of the platforms and explained how to rectify this. He was a delight to deal with, explained things in a way that I understood while, educating me in this brand new world of e-commerce! Thank you very much Jeff, it was a pleasure to talk to you today and I appreciate your patience and guidance

Answered all my questions and fixed all my problems promptly and professionally!

This is an excellent app and the customer service is very quick, effective and friendly!

Rain taps on the screen,
Clears the cloud of my tech woes—
Shop flows, seamless bridge.

very nice person and helped me massively thanks you

Mark's support is amazing. Five Stars

Mark from customer service was fantastic in helping me with the setup issues I had. Cannot be more satisfy with the turn around response and the level of professionalism he demonstrated. Thank you.

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission.

I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect.

My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.

Adrian always does an awesome job when we need asistance app always works great and super easy to set up.

Customer service is second to none. Fantastic chat and email support. Can't fault it. The app is good too!!