Shopify Marketplace Connect

Best ever customer service

Joy V. was such a breath of fresh air. The issue I created by trying to upload all my products at the same time on a new account was not apparent to me at the time. Joy V. took a very compassionate approach to letting me know what happened and why I would have to wait five days until Amazon lifted the ban on future uploads from our account. We were not aware of this restriction until now. However, we have learned and can move forward. It was such a joy to have Joy V. lead us down the right path that included the proper classifications for all our product lines. I cannot recommend Joy V. or the support team any higher than the 5 stars...however, we sure would like to.

Amazing support,Mr. Adrian,Mr.Lyn and Everyone I talk to are great help.

MarkL truly made my day. As a newcomer to Marketplace Connect, I had no clue how to list products. Mark was incredibly helpful, guiding me through the platform and assisting me in listing my first product. It's a fantastic platform with excellent customer support. I highly recommend this app.

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!

Good customer assistance

The customer service is very helpful. I was having problems getting my products on Amazon and they stepped up to help me out. They were very quick to sort out the issues and see it all the way through. Thank you
to all that have been helping me.

Great support, the sync with Amazon orders could have a bit of delay so it is helpful to have a team ready to help!

Great customer service when you need it. Fixed my issue on the spot

Really nice app and has good customer service