Shopify Marketplace Connect , 1 675 vurderinger

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 3 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 10 % av vurderingene er 1 stjerner
6. november 2019

app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!

The Grail Room
Italia
3 dager bruker appen
Shopify svarte 8. november 2019

Translated: "they let me pay the amazon pro account empty, without having finished the configuration"

We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.

1. desember 2022

I am in the process of setting up and testing the app. I received great support via chat. I am giving the support 5 stars. I have not used the app yet.

Firebird Furniture
USA
Rundt 3 timer bruker appen
Shopify svarte 2. desember 2022

Thanks for your review!
Great news for the support team - we'd love to hear your feedback on the app, please reach out anytime!

Nikki

4. desember 2022

Easy-ish to use. I had some trouble migrating existing ebay listings from the old ebay integration and support chat took care of me very quickly.

Bloomers and Frocks
USA
Rundt 3 timer bruker appen
Shopify svarte 15. desember 2022

Thanks for your review!
We do ask if you are unsure when migrating from the Shopify eBay app to Codisto please reach out to support and we can guide you to ensure a smooth transition. Thanks,

Nikki

16. september 2022

Ediline helps me a lot and I already add all the channels I sell to my shopify account, lets start with it!

AdesiivoStudio
Portugal
Rundt 3 timer bruker appen
28. oktober 2022

If anyone is moving from eBay's app to a third party do to their cancellation of the app, this is the one to go for! Perfect.

Deep Tone Music
Australia
Rundt 3 timer bruker appen
Shopify svarte 3. november 2022

Thanks for your review!
Migrating apps can usually be frustrating but we have made this as easy and seamless as possible! So glad you have had a positive experience 😎 Please reach out anytime!

Nikki

2. mai 2023

We didn't really know how to proceed with the order and contacted support. Adrian helped us quickly and skillfully.

Battl Victory Records
USA
Rundt 3 timer bruker appen
30. januar 2023

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably.
The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

Dragonfly
Tsjekkia
3 dager bruker appen
8. september 2021

Amazing app and great support! Ediline was really helpful when it came to setting up the shipping settings. She did an amazing job and went above and beyond to help even more.

Hairsense
Canada
Rundt 2 timer bruker appen
Shopify svarte 9. september 2021

Thanks for your review, we really appreciate it 🙂
We're happy Ediline was able to support you through your shipping settings and of course that you love our app!
Please reach out anytime, we're available 24/7.

Nikki

20. februar 2023

Customer service is very helpful. They were able to help me get set up when I was having trouble. So far I am liking the app.

FN Jeep
USA
Rundt 2 timer bruker appen
Shopify svarte 21. februar 2023

Thanks for your review!
Great to hear you like the app and the support team were able to help you get started:) Please reach out anytime!

Nikki

Redigert 15. desember 2019

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Golden Beards
Danmark
2 dager bruker appen
Shopify svarte 14. desember 2019

Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.

We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.

For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.

2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.

3) Prices and shipping costs will only be imported with the settings that you choose.

Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.