Omtaler (1 743)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 84 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
29. april 2024

Rain was very helpful with customer service and very easy to set up for etsy and ebay

Race Day Prints
Storbritannia
3 dager bruker appen
24. april 2024

Assistenza molto rapida a rispondere in chat alle problematiche. In poco tempo si riesce ad essere operativi.

DMSTECHMART
Italia
15 dager bruker appen
19. februar 2024

Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.

Deja Vu Boutique and Home llc
USA
7 måneder bruker appen
25. april 2024

great customer service.

uBaaHaus
Storbritannia
5 måneder bruker appen
22. april 2024

Excellent integration with great real time support from experts!

Bath and Body Base Ltd.
Storbritannia
2 dager bruker appen
7. mars 2024

Ian was super supportive and helpful with an issue I had... he went out of his way to ensure the issue was fixed, thank you so much!

Boostology
Storbritannia
Rundt 1 måned bruker appen
5. april 2024

Great support from Adrian on technical issues. App works great for managing products and orders from marketplaces.

Braadbaas
Nederland
15 dager bruker appen
27. februar 2024

Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!

PrimaLoc Epoxy
USA
7 måneder bruker appen
Shopify svarte 29. februar 2024

Thanks for your feedback,

We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.

Our support team is available 24/7 via email or via the in-app chat function.

We are fully committed to providing the right amount of support you need.

Nikki

21. februar 2024

Excellent. I'm finding it a great tool with amazing customer support. I'd highly recommend it.

3rd Day
Storbritannia
7 måneder bruker appen
Redigert 9. februar 2024

After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.

Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!

Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.

UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.

We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.

Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.

BarberSets
USA
Rundt 2 år bruker appen
Shopify svarte 19. februar 2024

Thanks for your feedback,

Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.

Nikki