Shopify Marketplace Connect , 1 674 vurderinger

Buggy

We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).

After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.

Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)

it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.

We've been using this solution for less than a year as an apparel seller. Overall, it's been a decent solution that will maintain the stock reliably and list products quickly to Amazon and eBay. However, there are two major issues that a Shopify retailer should be aware of before you move forward with Codisto:

- This app will only set parent SKUs to be FBA or FBM. This means that variant products can only be one or the other. If you run out of a size or color at FBA but you have it at your physical store or warehouse, it can't be listed until you run out of all the sizes and switch the parent back or send those units to FBA. This isn't a big deal for large retailers but if you're a smaller store, it means a good chunk of your inventory is unavailable to customers.

- Support. Right now, Amazon has set a series of mandatory requirements for Shoe listings. Codisto allows you to set up the required fields but it's been having a lot of trouble pushing the product to Amazon. We keep experiencing errors when listing this part of our inventory. We've been going back and forth with support and we're stuck in a feedback loop and nothing is being done about it. We hope Codisto's management will take notice and act swiftly.

Once these problems are fixed, we'll consider revising this review.

Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!

App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.

An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.

This is an update to my previous review.

BUGGY APP ...

Problems\/
- In "Manage Marketplace" cant Unlink or add ebay/amazon accounts as the SAVE button dont work !
- Cant update address or setting as the clicking the save button dont work.
on the plus side there are more options than the other marketplace apps.