Omtaler (1 966)

Samlet vurdering
4,3
Antall per vurderingsnivå
  • 83 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 2 % av vurderingene er 2 stjerner
  • 11 % av vurderingene er 1 stjerner
15. februar 2024

I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.

Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.

Quick & Easy Cookout
USA
4 måneder bruker appen
26. mars 2024

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Casas Padel
USA
6 måneder bruker appen
Shopify svarte 28. mars 2024

Thanks for your feedback,

We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.

Nikki

Redigert 18. oktober 2024

Major issue. App was randomly changing products listed on amazon with the wrong price. Products selling for hundreds of dollars less than they are meant to sell for. Tried talking to support multiple times and keep getting the same run around. I have been using this app for almost a year. Who knows how many times something sold for less then it was meant to be listed for and i missed it. The loss in income and incorrect sales i would have been better going with another option.

3docity
Australia
10 måneder bruker appen
15. mars 2024

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay.

Thank you so much.

SHIVARAA
De forente arabiske emirater
5 måneder bruker appen
25. april 2024

The support team was very helpful. I had a general misunderstanding of the interface and they managed to answer most of my questions with one email. I managed to sync my listings! thank you

Dark Fern Tees
Georgia
Rundt 1 måned bruker appen
29. mai 2024

Rain assisted me with mapping eBay data fields. She explained everything perfectly

Mobiliar Berlin
Tyskland
19 dager bruker appen
9. mai 2024

The easiest way to list your inventory across the marketplaces. Also, the customer support is super helpful.

AFTERMARKETUS
USA
16 dager bruker appen
8. februar 2024

This app has made the process of importing products to Amazon, Walmart, and eBay a lot easier. The support staff is also very helpful!

Wholesale Water Heater
USA
7 måneder bruker appen
5. juli 2024

Great service, great knowledge base and very fast

Farm Afternoons
Australia
Rundt 15 timer bruker appen
5. februar 2024

5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.

Illumination Studio
USA
6 måneder bruker appen