Shopify Marketplace Connect

Great support quick and fast.

wonderful customer service Joy has been a great assist and very helpful , took all the time in the world to explain to me everything i needed

The help desk was very responsive and immediately solved any issues.
I am happy with this app it is vey helpful.

It works! Good support!

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

I'm very satisfied with the direct support

This app has been nothing but a headache. Support usually has no clue how to fix things, although they are usually very nice. It's unfortunate because this app is totally necessary if you sell on Walmart. It would be so simple to explain how to fix the app but seems there have been no upgrades on this app in forever. It's a pity. I wish someone that works at this app/company would actually fix it and make it work properly.

EDIT – After several support attempts — the main issues with the app still persist. Want a custom product detail page for shopify—that's awesome! But NOT awesome if you realize that EVERYTHING SYNCS TO WALMART AND THERE IS ZERO CUSTOMIZATION.

Good and easy to use app.
Support provides quick and problem-related assistance.

Mark is the best customer service rep. He patiently with screenshots explained to me how to fix our Walmart connection. This man needs a raise, pronto!

Despite working on my Amazon listings for six months, the majority of listings are still not formatting correctly. I have wasted £30 listing fees with amazon every month, plus countless days of my time trying to sort this issue out with the Marketplace connect team. As they have not been able to fix this issue, I will be removing all of my products as the listings look totally unprofessional. A total waste of my time and money.