Shopify Marketplace Connect , 1 644 vurderinger
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DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.
Thank you for your feedback,
We have now resolved this issue, the listings have been disassociated with the old account.
Nikki
Very bad support if you want to remove or update your products
Thanks for your feedback,
We have reached directly to offer an onboarding and provide further technical support.
Nikki
Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.
Thank you for your feedback,
We have reached out to discuss these issues with you and working to resolve them as soon as possible.
Nikki
If you are a Walmart seller and plan to have different images on Shopify than on Walmart, run from this app. I connected my listings hoping to just keep my inventory levels correct. Nowhere on the instructions did it mention or warn me that it would override my Walmart photos.
I checked Walmart and ALL of my SKUs images were replaced. I have very different images on Shopify vs Walmart. Now I need to spend hours going through and replacing them on Walmart. PLEASE ADD A WARNING FOR OTHERS
Thanks for your feedback,
For Amazon you can send offer information only or listing (offer and listing information) but this is no yet available for Walmart.
This is on our roadmap
We wish you well in all your future endeavours.
Nikki
Worst customer service.
A representitive name Noel lied and tried to gaslight me.
We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct.
I send them screenshot showing that the price was wrong.
He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. "
That was a LIE as the screenshot shows it did not.
This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.
Thanks for your feedback,
We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!
Nikki
Doesnt load UPCs to Walmart
The Etsy integration has a lot of problems. I edited things directly on Etsy because there are many properties that can't be changed in the app. However, when it syncs, it just replaces everything I changed. If it was only a few changes overwritten, I could manage, but it's over half a dozen.
Thank you for your feedback,
We have reached out directly to further understand your concerns and provide the appropriate support required.
Nikki
The app deleted all my etsy listings...
Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.
If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.
I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.
Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.
Nikki