Shopify Marketplace Connect

Great customer service and response time! We had a questions regarding the Amazon integration and they were prompt and super helpful using their website chat!

Jason D was such a Huge help. I was planning on canceling my subscription when he let me know he will help and walk me through the steps on applying for my GTIN Exemption. If it wasn't for him I would have given up on my dreams of selling products from my website and expanding it to Amazon. Thank you again, Jason!

This app is one of the most easiest app to use to import products from Shopify to ebay. Products can be uploaded in bulk very easily! It's very easy to give all products the same price increase or price decrease in a matter of seconds. Customer service is very helpful and they are available 24/7. This app works magic!

great customers help support helping me out with question, Rizi the agent was great!!!

Great team to work with and great service. We've been using them on both Magento and Shopify, and have helped with multiple migrations.

Just installed the app today. I had to contact Codisto for the first time on live chat with some setup help and they answered immediately and quickly helped me with my issue. So far so good.

La mappatura dei prodotti per Amazon è sempre difficile ma l'App permette di fare quasi tutto e il servizio clienti è davvero speciale.

My products do not exist in Amazon, it is assumed that new ASINs must be created, now I get this error: include the following attributes: product_type. Feed ID: 0. For more troubleshooting help, see
  the support does not look how to solve it, nor do they look at the emails that I have sent, calling Amazon repeatedly to tell me what is the problem of this application ... if it keeps giving me errors they will block my account ... if you put a negative comment they call you to take it away, but they do not look at what happens or explain anything to you

Looks great app. I am starting to use it and it is promising. The support team is awesome and making you love to work on the app.

I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.