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The app works kind of ok but it has some very serious issues.
I have 2 Shopify stores and 2 eBay stores, the issues im having are across both stores so its not a localised issue or settings, its the app thats faulty.
It creates return policies and assigns listings to it automatically
It creates shipping policies and assigns listings to it automatically
I have to check daily and reassign listings to the correct eBay business policies and the next day the app has assigned other listings to policies it created all by itself.
Support are nice but apparently blocked by back end engineers or something, Its been months of back and forth emails with no solution - however they're more than happy to take my monthly fee for an app thats not working as advertised
Have tried many Shopify to eBay listers and Codisto LINQ has been by far the best.
Incredibly easy to use and a great support team who are always there for you.
I'd highly recommend for any online business.
An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.
This is an update to my previous review.
Thanks for your review and your recommendation!
Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime!
Nikki
Fantastic support getting started!
Had a few initial glitches that has been quickly solved by the support team.
They even phoned me to make sure everything was fine.
Outcome; save time and easy to use.
Great app, I had a few issues connecting more than one account, and they were on it straight away. I contacted them on a Saturday and by Sunday morning they'd emailed to say it had been fixed.
Shopify took over Codisto and it was for my Walmart store. It's not even working. Can't even link 13,00 sku I have in Walmart. Why put out and app and it's not ready. Terrible
Thanks for your review!
We're so glad you have had a positive experience with Codisto, and Russ was able to assist in walking you through the setup and getting you started.
Please reach out anytime!
Nikki
Au début l'utilisation a semblé bonne mais après quelques temps nous nous sommes aperçu qu'elle ne gérait pas les variations correctement, prix et stock non à jour. Après plusieurs semaines d'investigations, le problème n'a pas été géré. La facturation est également problèmatique car en cas de grosses elle monte vite et pas de rétrofacturation en cas de désinstallation.
Incorrect inventory quantity on amazon leading to orders i cant fullfil plus it costed around 80$ in ebay insertion fees after i uninstalled it. My opinion it doesnt work properly
Thank you for leaving a review. We are sorry you were left with the impression that the app was not working properly. The app only acted on the settings that were user driven.
The problem with your Amazon quantity was that you had set quantity to be 'Fixed=1' as opposed to using your Shopify quantity.
Codisto cannot create eBay listings (and cause related insertion fees where you don't have an eBay store subscription) when the app is not installed. All listings were created during the two occasions when you had the app installed.
Whilst it is rare for us to receive comments like yours, we are always looking to improve our in app messaging and user experience and will take your comments on board when developing improvements to how merchants can view their settings.
Very helpful customer service and quick responses. It was a little hard to understand at first but reach out and they are helpful!
Thanks for your review!
So glad our support team were on hand to help you with your queries. Please feel free to reach out anytime, the team is available 24/7.
Nikki