Shopify Marketplace Connect , 1.653 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 4% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
1 de dezembro de 2022

I am in the process of setting up and testing the app. I received great support via chat. I am giving the support 5 stars. I have not used the app yet.

Firebird Furniture
Estados Unidos
Aproximadamente 3 horas usando o app
Shopify deixou uma resposta 2 de dezembro de 2022

Thanks for your review!
Great news for the support team - we'd love to hear your feedback on the app, please reach out anytime!

Nikki

4 de dezembro de 2022

Easy-ish to use. I had some trouble migrating existing ebay listings from the old ebay integration and support chat took care of me very quickly.

Bloomers and Frocks
Estados Unidos
Aproximadamente 3 horas usando o app
Shopify deixou uma resposta 15 de dezembro de 2022

Thanks for your review!
We do ask if you are unsure when migrating from the Shopify eBay app to Codisto please reach out to support and we can guide you to ensure a smooth transition. Thanks,

Nikki

16 de setembro de 2022

Ediline helps me a lot and I already add all the channels I sell to my shopify account, lets start with it!

AdesiivoStudio
Portugal
Aproximadamente 3 horas usando o app
28 de outubro de 2022

If anyone is moving from eBay's app to a third party do to their cancellation of the app, this is the one to go for! Perfect.

Deep Tone Music
Austrália
Aproximadamente 3 horas usando o app
Shopify deixou uma resposta 3 de novembro de 2022

Thanks for your review!
Migrating apps can usually be frustrating but we have made this as easy and seamless as possible! So glad you have had a positive experience 😎 Please reach out anytime!

Nikki

2 de maio de 2023

We didn't really know how to proceed with the order and contacted support. Adrian helped us quickly and skillfully.

Battl Victory Records
Estados Unidos
Aproximadamente 3 horas usando o app
30 de janeiro de 2023

I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably.
The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.

Dragonfly
Tchéquia
3 dias usando o app
8 de setembro de 2021

Amazing app and great support! Ediline was really helpful when it came to setting up the shipping settings. She did an amazing job and went above and beyond to help even more.

Hairsense
Canadá
Aproximadamente 2 horas usando o app
Shopify deixou uma resposta 9 de setembro de 2021

Thanks for your review, we really appreciate it 🙂
We're happy Ediline was able to support you through your shipping settings and of course that you love our app!
Please reach out anytime, we're available 24/7.

Nikki

20 de fevereiro de 2023

Customer service is very helpful. They were able to help me get set up when I was having trouble. So far I am liking the app.

FN Jeep
Estados Unidos
Aproximadamente 2 horas usando o app
Shopify deixou uma resposta 21 de fevereiro de 2023

Thanks for your review!
Great to hear you like the app and the support team were able to help you get started:) Please reach out anytime!

Nikki

Data de edição: 15 de dezembro de 2019

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Golden Beards
Dinamarca
2 dias usando o app
Shopify deixou uma resposta 14 de dezembro de 2019

Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.

We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.

For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.

2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.

3) Prices and shipping costs will only be imported with the settings that you choose.

Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.

5 de dezembro de 2022

Great customer services support. Working on listings now - hopefully will be up and running today thanks to the support help

Beauty Hair Products Ltd
Reino Unido
Aproximadamente 2 horas usando o app