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app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!
Translated: "they let me pay the amazon pro account empty, without having finished the configuration"
We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.
Mariz in your Customer support Chat is AMAZING, best Customer Service I've had in a long time. Walked this grandma through step by step the process, was patient and kind, and above and beyond CS available in any market today. She should be commended for her superior service to exceed a customer expectation in today's world. Thank you Mariz !
Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.
Thank you for your feedback,
We are sorry you did not had the positive experience we aspire to. A Senior representative has reached out for discussion and call to discuss further options.
Nikki
I am in the process of setting up and testing the app. I received great support via chat. I am giving the support 5 stars. I have not used the app yet.
Thanks for your review!
Great news for the support team - we'd love to hear your feedback on the app, please reach out anytime!
Nikki
Easy-ish to use. I had some trouble migrating existing ebay listings from the old ebay integration and support chat took care of me very quickly.
Thanks for your review!
We do ask if you are unsure when migrating from the Shopify eBay app to Codisto please reach out to support and we can guide you to ensure a smooth transition. Thanks,
Nikki
Ediline helps me a lot and I already add all the channels I sell to my shopify account, lets start with it!
If anyone is moving from eBay's app to a third party do to their cancellation of the app, this is the one to go for! Perfect.
Thanks for your review!
Migrating apps can usually be frustrating but we have made this as easy and seamless as possible! So glad you have had a positive experience 😎 Please reach out anytime!
Nikki
We didn't really know how to proceed with the order and contacted support. Adrian helped us quickly and skillfully.
I just spent an hour and a half setting up the first two products for all 5 Amazon marketplaces we have properly connected. After an hour and a half of work, I found that my work is not saving. Title, pricing, product category, tags.... this is desperate. The app is paid, so one would expect these basic functions to work reliably.
The app works as poorly as the previous app from Codisto, which I tried and uninstalled after 14 days. It's the one that only allows connection to one marketplace.
JM got my issue resolved quickly.