Avaliações (2.067)
Refinar
-
Por avaliação
Pretty good app.
Pros: When your FBM order fulfills in Shopify, it notifies Amazon and fulfills on Amazon on autopilot.
Cons: You have to manually "send" the order from Codisto to Shopify for your FBM orders. (you can choose to auto send everything, but then all your FBA orders would flood your store).
Thanks for your review - FBA/FBM order settings were on the roadmap and have just been released :)
The transition was rocky at first but customer support has been very helpful and very patient in any issues being faced. I'm really happy so far with Marketplace Connect.
I have been meaning to write a review. The app is great and really simplifies the transfer of your products from Shopify to amazon. It can get a little interesting when trying to set up variants but any issues I have has been resolved with their exceptional customer support. I think its more of a glitch on the amazon side, but who knows! I would like to point out that I received amazing customer support from Ronel ! He knows the system really well. For improvements, I have a couple of suggestions. 1) it would be great if we can just copy over our library from .ca to .com and vice versa.
2) it would be great if you can import the description and bullet points from shopify product catalogue. it would save so much time.
Thanks for your review!
Our Customer Support certainly has an excellent reputation 🙂
While we support listing to multiple marketplaces, copying one whole region to another is on our roadmap as a future feature!
We can import the Shopify product description. If you have a metafield that holds the Bullet Point data in Shopify, we can map it via the Attribute mapping page.
I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings.
Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings.
I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge.
I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience.
Update:
2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!
Update:
Just don't connect with Etsy. That's what I can say. Not sure which side got the bug. Etsy listings duplicated when turning Vacation Mode on and off.
Thanks for your feedback,
We can now confirm this issues has been resolved, we have reached out directly with next steps. We are available 24/7 please reach out anytime,
Nikki
This app is good if it works, saves soo much time importing to eBay. However it does really need to be looked at in terms of upgrading.
Codisto has been an instrumental tool in our e-commerce strategy, connecting our app store effortlessly with both Amazon and eBay. This app has offered an extensive array of features that have simplified our multi-channel selling, making it more efficient and accessible.
The integration process is largely seamless, allowing us to manage product listings, inventory, and pricing across platforms without any fuss. The intuitive interface, complemented by regular updates, makes navigation a breeze, even for those without a technical background.
However, it's important to highlight an issue that significantly impacted our operations. Recently, we faced a two-week backlog of orders stuck in eBay due to an expired OAuth token. Unfortunately, Codisto's system did not pick this up, causing delays and potential customer dissatisfaction. What would have been particularly beneficial here is an automated warning system that could detect such problems ahead of time, thereby preventing them from escalating.
While the rest of the experience with Codisto has been positive, this particular oversight was quite concerning. Customer support, although usually responsive, could have been more proactive in this instance. Addressing such unforeseen issues promptly, coupled with the implementation of an automated warning system, will go a long way in maintaining the credibility and efficiency that Codisto is known for.
In conclusion, Codisto remains a highly recommended app for those seeking to connect their app store with major marketplaces like Amazon and eBay. The functionality and ease of use are top-notch, but improvements in the monitoring system and more proactive customer support are needed to prevent future disruptions.
I am hopeful that Codisto will address this issue and consider implementing a proactive alert system to enhance its service. Despite this hiccup, the app's overall performance and capabilities make it a strong option for those looking to simplify and enhance their multi-channel selling experience.
Thanks for your review!
We appreciate your feedback and have taken onboard your suggestions.
Please reach out anytime!
Nikki
I've been having issues with integrating my Shopify store across to Amazon. This app worked well to get my store across to Ebay and Google, but Amazon is a more complicated beast. Jae at Codisto has been great fixing some issues I had with SKU's and UPC's so I'll be jumping back into Shopify Marketplace to have another attempt at listing on Amazon. Thanks Jae for the help and advice.
App is good but not as easy to use as i first thought. Would be great to upload a CSV file to list items. We have many items on Shopify that we don't want on Amazon and this has caused lots of time consuming issues.
Thanks for your review!
We use your Shopify as your source of truth so we sync items rather than uploading them via CSV file. We have a bulk edit option where you have control over the items you wish to list on Amazon. Our support team are available 24/7 please reach out anytime!
Nikki
Revised!
The original Codisto app was a 5 Star or higher. When Marketplace took this over they completely changed all the functionality around and took certain options out that brought this app backwards.
They allowed us to revert back to the original app, which if you liked over this new version I would highly suggest requesting that while they play around with this new platform.
We moved this from 1 star to 4 since they moved us back to the original interface and will move it to 5 when they can fix the new app.
Thanks for your review,
We appreciate your feedback and will notify you directly once the issues have been resolved.
Nikki
Had some issues but they are currently working diligently to resolve the oversell issues. We were very happy with the onboarding , had some oversell issues that we now know are due to our volume and the lag between Amazon and problematic order payments on the Amazon side.
Thanks for your review!
Amazon can certainly be challenging, but happy we can work together on finding the right solution for you.
Nikki