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It doesn't work properly.
I have connected my Shopify with eBay account and some of the items on Shopify have sold out but they are still showing as available on eBay.
I have deactivated an item on Shopify and manually removed it from eBay as it did not get removed automatically and it kept getting re-listed for some reason so I had to keep removing it until I was forced to permanently remove the ...
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We have reached out directly to further understand your concerns. Our support team is available 24/7, please respond at your earliest convenience.
...Was working OK,( the shopfiy makeover after they absorbed the app was a complete disaster ), but now our inventory is not syncing for days - we are now overselling 6-8 items on ebay everyday. They have been unable resolve the situation for several weeks now. We have to scramble to restock items, or refund purchases. Hours of our time wasted, and we look like amateurs who don't know how to run a ...
A simple problem of adding our Google Merchant account to Codisto has cost us hours or time and $100's of dollars due to Codisto support messing up. Duplicated orders, duplicated ebay and google merchant accounts in codisto. 2 hours+ lost time and staff having to deduplicate orders in shopify and our fulfilment system
Total disaster.. all we wanted to do was add Merchant center to Codisto. Worse ...
Thanks for your feedback,
We have made some adjustments to resolve the issues you were facing. We have reached out to discuss these further with you, but no response has been ...
If you are just getting started, don't use this app!!! It's a normal nightmare to sync it with Amazon and eBay if you haven't configured your products on Shopify (nobody will tell you that) - It's definitely not newbie recommended and not as straight forward as they want you to think it is.
Until today (23/08/2024) I haven't been able to send a single product from Shopify to Amazon - there's ...
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.
Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when ...
Thanks for your feedback,
Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.
Nikki
The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.
Thank you for your feedback,
If you will allow, we have reached out to organise a call to go through the steps of listing on eBay. We are committed to resolving issues as ...
Amazon works fine. If you try to connect Google market , they let you configure anything an after MANY hours of troubleshoots, youtube video, searching, they told me they do not support. They should just remove it. The agent who answered me just told me : no nothing we can do. Same thing for Walmart Canada.. They do not support. And if you are from Canada, you can not change the fulfillment ...
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Codisto Channel Cloud is now Shopify Marketplace Connect (https://www.shopify.com/marketplace-connect)
As we are in the migration process the legacy ...
I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for ...
Thank you for your feedback,
We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided.
Nikki
Now that they have fixed the app it finally loads and is not just a blank page. The bulk edit buttons are doubled and when you click them they don't work. The sorting doesn't work and the filters aren't working. I connected our etsy account completely, it shows up in connected marketplaces, and then after a few hours just disappears. Support before replying please review ALL of the tickets I have ...
Thank you for your feedback,
We acknowledge there has been some issues in regards to our Etsy connection. All of the issues you have raised have now been resolved. We thank ...
Short review: App is slow, buggy, and may lead to your eBay account and Walmart account being suspended. Avoid this app.
Detailed review: I hate to leave a 1 star review but need to express how frustrating our experience with Marketplace Connect support has been. We switched over to using this app months ago and got our eBay sync set up to our account we've been selling from since 1998. Our ...