Shopify Marketplace Connect

This app has gone from bad to worse. For $99 a month, it should at least work. Support doesn't listen. The app is defective. It causes significant issues with Amazon listings and Etsy. They will not fix it and the recommendations do not solve the problems. Very sad.

Steals your money for orders from amazon that are not even connected. if you do any decent business with amazon they are going to charge you 1% of all your orders

It historically imported a bunch of old orders without any confirmation or clicking anywhere

Caused a lot of double orders.

Support just says "thats intendeded, how about you go fix 600 orders manually from both Shopify and your accounting system"

No compensation no nothing. Total lack of care for merchants.

Great concept but fails to deliver.

- Walmart marketplace connection disconnects every few days and I need to manually re-establish the connection for orders to get imported.
- Etsy connection does not work anymore.

@Shopify team, you have the best e-commerce, and we want to work with you. Why don't you make it easier for us? Please, charge a fee if you need to, but get it done!

I heavily relied on the app, and then, out of nowhere, from one day to the other, they discontinued their support for etsy. Just like that, no warning in advance, no notice, just an error message when syncing new listings. After wasting hours of research, I finaly found out, they want "to spend their efforts on other platform".
-> do NOT rely on the app nor the team behind it!

This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection.
Update....Ian from support said .....
"Thanks for confirming. Work is on the way to get the readiness_state_id implemented.

Our dev team should release it soon. I'll let you know right away when it does."

Consistently crap, start to finish. Now Etsy isn't supported? "Etsy has changed so we don't have the ability..." "Anyway talk to a 3rd party app they can still do it." MAKE IT MAKE SENSE!

Every listing, i had to talk to support. I had to reupload every listing, every new agent i had to explain exactly what had previously happened and still couldn't take my word for it, prolonging issues.

I left my emails when live agents were not available over 7 times with issues, I got a response 1 time via email.

Why is it the 1 thing we could get for free from shopify is now closing, pushing us towards 3rd party apps that I'm guess they get a cut of the profits...

This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.

The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.

Good luck! Shopify Marketplace Connect simply does not work. We have been completely unsuccessful connecting our products with Amazon over 8 months and Walmart over 5 months. Save yourself """MONTHS""" of mind-numbing frustration, and lost sales. Choose another app. SUCKS!!!