Shopify Marketplace Connect , 1.630 avaliações

Classificação geral
4,3
Número por nível de avaliação
  • 84% das avaliações são de 5 estrelas
  • 3% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 10% das avaliações são de 1 estrelas
22 de dezembro de 2023

DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.

Horizon Store
Austrália
Mais de 1 ano usando o app
Shopify deixou uma resposta 2 de janeiro de 2024

Thank you for your feedback,

We have now resolved this issue, the listings have been disassociated with the old account.

Nikki

20 de dezembro de 2023

Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.

Posh Monkey
Reino Unido
Aproximadamente 1 ano usando o app
Shopify deixou uma resposta 2 de janeiro de 2024

Thank you for your feedback,

We have reached out to discuss these issues with you and working to resolve them as soon as possible.

Nikki

19 de janeiro de 2024

Very bad support if you want to remove or update your products

Moj Express
Emirados Árabes Unidos
Aproximadamente 2 meses usando o app
Shopify deixou uma resposta 22 de janeiro de 2024

Thanks for your feedback,

We have reached directly to offer an onboarding and provide further technical support.

Nikki

21 de dezembro de 2023

Worst customer service.
A representitive name Noel lied and tried to gaslight me.

We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct.
I send them screenshot showing that the price was wrong.
He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. "
That was a LIE as the screenshot shows it did not.

ToyShnip
Estados Unidos
8 meses usando o app
7 de março de 2024

If you are a Walmart seller and plan to have different images on Shopify than on Walmart, run from this app. I connected my listings hoping to just keep my inventory levels correct. Nowhere on the instructions did it mention or warn me that it would override my Walmart photos.

I checked Walmart and ALL of my SKUs images were replaced. I have very different images on Shopify vs Walmart. Now I need to spend hours going through and replacing them on Walmart. PLEASE ADD A WARNING FOR OTHERS

ONO Roller
Estados Unidos
Aproximadamente 2 horas usando o app
Shopify deixou uma resposta 13 de março de 2024

Thanks for your feedback,

For Amazon you can send offer information only or listing (offer and listing information) but this is no yet available for Walmart.

This is on our roadmap

We wish you well in all your future endeavours.

Nikki

1 de janeiro de 2024

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Soap Cult Australia
Austrália
19 dias usando o app
Shopify deixou uma resposta 9 de janeiro de 2024

Thanks for your feedback,

We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!

Nikki

12 de dezembro de 2023

The Etsy integration has a lot of problems. I edited things directly on Etsy because there are many properties that can't be changed in the app. However, when it syncs, it just replaces everything I changed. If it was only a few changes overwritten, I could manage, but it's over half a dozen.

doingly
Estados Unidos
3 meses usando o app
Shopify deixou uma resposta 15 de dezembro de 2023

Thank you for your feedback,

We have reached out directly to further understand your concerns and provide the appropriate support required.

Nikki

4 de dezembro de 2023

Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.

If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.

I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.

Fuzzy Cove
Estados Unidos
2 meses usando o app
Shopify deixou uma resposta 15 de dezembro de 2023

Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.

Nikki

Data de edição: 20 de fevereiro de 2024

2 issues now:

1) Etsy "Fixed Quantity" option is completely broken. it will not automatically update stock in Etsy to the fixed quantity set - you have to manually go in & tell it a different number each time you want it to update your Etsy stock. This has caused me to run out of stock 3 times now & potentially lose out on sales as a result. I've contacted customer support twice now, both of which said no issue was found & explained to me that the Etsy quantity count should indeed be automatically updating (when it is clearly not). Quite disappointed but unfortunately I don't have a better option.

2) The weight and dimensions typed for etsy integration are NOT synced to etsy as you would expect, resulting in inflated calculated shipping costs. for the sake of time savings, either you as a seller have two options - go into the old listing tool for EVERY listing and manually type in your weight and dimensions, OR change the profile to fixed to ignore weight and dimensions for shipping costs.

This took hours to determine both issues and figure out that it's a syncing issue between the apps, and customer service can do NOTHING to fix it after YOU fix the problem yourself. Meaning they have no logging and no way to debug the issue themselves, proving that they have no true dev support to maintain or fix the issues you have.

Absolutely appalled at this and unfortunately, regardless of the issues, I have no choice but to use this due to no other apps on the market that accomplish this.

borahello
Estados Unidos
4 meses usando o app
Shopify deixou uma resposta 15 de dezembro de 2023

Thanks for your review,
We can see you have moved to Max quantity for now and will review this once the holiday season is over. Please reach out in the meantime if you have any further queries,

Nikki

22 de abril de 2024

Doesnt load UPCs to Walmart

Motorz Cycle
Estados Unidos
5 dias usando o app