Shopify Marketplace Connect , 1.635 avaliações
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Please check your email. I sent a lot of emails to you but I don't receive your feedback. Thanks so much!
Hi Atledpro,
We have received 4 emails from you, all of which we responded to within an hour. Please check your junk/spam folders. We have also tried to phone you multiple times but there is no answer. If you email us alternative contact details we will try those. We are also online for chat, so perhaps you could try that? You can access chat via the support button in the app.
App has been offline throughout the holiday period for us. Support almost non existent and not taking grasp of the issue to hand - just supplying us with articles unrelated to the issue. This has caused a lot of damage to our marketplace service as we can’t update stock levels and remove listings etc.
We've used Codisto for awhile and it could be better. The old eBay app used to allow us to choose locations by item. They didn't have a location option until we addressed it with them and was a serious teeth-pulling episode. Eventually they came up with the means to pick ONE location which we figured out a way to manage (despite the fact that some items come from one location and some from another). Now with Walmart Marketplace ending and this app being official (?), the Walmart portion does not have a place to choose locations where the product is coming from. So we sold items out of a location that doesn't have shipping facilities. Why can 2 of them have location option and not Walmart? If this cannot be updated immediately, we'll have to find another app (which I would rather have have to do).
Thanks for your updated feedback,
We do have Multi Location for ebay but not currently for Walmart or Etsy. These are certainly on our roadmap and will be added very soon!
Nikki
After having a few issues with the App, the support have been supportive in assisting getting these resolved and liaising with their development team and keeping me updated when each issue has been fixed. There a couple more improvements needed to the App which they are looking into.
Will update agin when all issues have been resolved.
Thank you for your feedback,
We have reached out and continue to work with you on your concerns and your suggestions for additional features. Our support team is available 24/7.
Nikki
An important eBay feature "Auto Categorizing" does not work on any of the items or categories, so you need to do it manually, contacted support several time and they can't fix it.
This is an update to my previous review.
Thanks for your review and your recommendation!
Easy, straightforward and top-notch customer support.... what else do you need? Please reach out anytime!
Nikki
BUGGY APP ...
Problems\/
- In "Manage Marketplace" cant Unlink or add ebay/amazon accounts as the SAVE button dont work !
- Cant update address or setting as the clicking the save button dont work.
on the plus side there are more options than the other marketplace apps.
Thanks for leaving a review. The problems you describe sound like a browser issue. Codisto works best with Google Chrome. Most functions are supported in Firefox and Safari although minor functionality can sometimes be missing with these browsers. We do not support Internet Explorer.
If you are experiencing any types of issues relating to button execution or on page rendering, we suggest switching to Google Chrome. Happy to explain why in more detail via support.
Great customer support, but there are a ton of things that I asked that they could not provide an answer to. For example, if u have an error on one of your listings, it doesn't say which field isn't correct or what u need to fix exactly. Then on the Amazon side, a product with an error would show up as active on Amazon, so there are definitely some bugs, and customer service doesn't know the answer to most of the questions I asked. The new UI looks good tho :)
it asked me to update the App and when I clicked update it uninstalled its self now it won't work. I need assistance.
I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.
correction: the app itself remains slow, however with a little practice you get to fix the gaps that the guide does not mention. There remains an app which, by paying for it, does not return the satisfaction of completeness, after all we are talking about e-commerce, on google I manually modified 600 products because with missing information, not supported by shopify, on amazon I will have to manually enter the products and then connect them to the app, which without the asin codes you do nothing, but the codisto app doesn't explain it well. It's just an analysis and linking application, demanding even for what it offers.
should categories in multiple products be put to each individual product? yes.
Was the developer first rude and then kind? Yes. You have the right to review by expressing your opinion. If other sellers have found it good, good for them.
Created ebay account with codisto, no code to apply: products not visible due to the NON-seller account from the app created, Walmart? Only if you're based in the US? option blocked? This isn't the app's fault though.
However, it shouldn't be called multi-channel selling but a linking showcase.
All in all though, for what it offers... it works. ps. don't blame the customers who find errors, it's not the caches fault... spend more time fixing the application.
Dearest Nikki, I see you are arrogant about one star reviews but you have 39. Please do not contact me unless asked otherwise it is called harassment. I blocked calls, don't make me block emails and report you.