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Update 3/18/2024:
Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support":
02:31:08) Lou : Anything else I may help you?
(02:33:24) Julia Patrick: What is wrong with you
(02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels
(02:34:45) Julia Patrick: you have not "helped"
(02:35:15) Lou : We base our information on the recommendation of eBay itself.
(02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why
(02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good.
(02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud
(02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support.
(02:37:02) Julia Patrick: NO you should find out from seller support
(02:37:06) Lou : And try to ask them directly why they are returning the errors.
(02:37:09) Julia Patrick: it is not me... it is you!
(02:37:15) Lou : That's out of my scope
(02:37:19) Julia Patrick: you are being lazy
(02:37:26) Julia Patrick: and fraudulent
(02:37:38) Julia Patrick: and I am going to report your company to the FTC
(02:37:46) Julia Patrick: out of your scope
(02:37:51) Julia Patrick: what a copout!
(02:38:13) Julia Patrick: I am paying for a service and not getting a service
(02:38:20) Julia Patrick: I can not list any new items
(02:38:22) Julia Patrick: !!!
(02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.
Thanks for your review!
The chat issue is still being reviewed but does appear to be an isolated incident with your browser, we can now communicate with you.
When all agents are busy you will be prompted to send an email to avoid long wait times on chat.
We are continuing to work with you to ensure all issues are resolved.
Nikki
I've been using this app for for the last 9 months to manage by Amazon and eBay stores from shopify. Simply put, it's been an incredible tool to help simplify the management of my products on these marketplace specially given some of their complex requirements. Everything its done on the shopify platform which is nicely translated through codisto to the marketplaces. Very happy with the tool!
I will be using this app to sync my Shopify and eBay stores. I had a great first experience with a Codisto support person. He was a great listener and gave me just enough information to help me onboard with confidence.
Thanks for your review!
Glad you had a positive first experience with our support team! Happy to have you on board! Please reach out anytime!
Nikki
Overall a decent app and an easier way to handle Ebay and Amazon products and orders vs Shopify's channel. What would make it closer to 5 stars is an option for individual product Price Control. We have some items that are our products and no other competitors, so control pricing from our store pricing is fine (and I LOVE that I can use a formula to adjust pricing from ours); yet other products have competition, so allowing Amazon's auto price control to keep the Buy Box is preferred. However, with the current setup, I can only turn price control on or off for the entire list of products.
Thank you for your review, it is really appreciated!
We are glad you find it easy to handle your eBay and Amazon products.
Individual product price control is certainly a great suggestion - thanks!
Nikki
Adrian was super responsive and helpful, I've received great support from Codisto so far. There's a bit of a learning curve, but I feel supported every step of the way
Thanks for your review!
We'll take 100% satisfaction and "superb" 😍 We're glad to have you on board and available at anytime to support you.
Nikki
This is a great app which helped us to easily connect our Amazon and eBay accounts to Shopify and handle all the orders and inventory changes. This app also has a feature for creating custom templates for eBay, which we can use the product images and the other Shopify attributes directly in the template. We can do it with Codisto Template Editor which is designed specifically for for this purpose.
Thanks for your review, we really appreciate it!
We're so happy our app is working for you!
It’s great to hear you have found our Template Editor useful and given you the option to create custom templates for eBay.
Please reach out to us if you have any further queries 🙂
Nikki
I've ran into several synchronization problems but I' ve managed, with the help of the Customer support, to solve most of them.
Thanks for your review!
So glad we were able to assist you 😎 We pride ourselves on reliable connectivity on sync and orders. We are available 24/7 please reach out if you experience any further issues.
Nikki
The customer service is great! When I had some complications due to expansion, Ronel helped me over a 3 day span and at my convenience to ensure we got everything taken care of and to ensure all of our products were listed and operating properly. The Codisto team is very responsive to your needs!
Thanks for your review!
We are happy you have experienced both our top class support team, and the ability to resolve your issues at your convenience in full 🙂
Nikki
Great app, with a very helpful support team (Mariel & Noel mainly). We get our product listing error solved in a short time! Definitely recommended.
brilliant app. was manually listing on eBay with very few sales. started using this app and im getting 20 orders a day now.