Shopify Marketplace Connect

Customer Service was great when I was having channels issues and I have been able to uploaded over 1,000 products and sync them to multiple channels in next to no time.

C'est lent, c'est lent et tres difficile de synchroniser avec les template. Jamais reussis Mais Shopify est tellement bon et perfectioniste,ainsi que transparent. Ils m'ont repondu qu'il le save et qu'il travaill sur ca ! Ils viennent d'acquerir codisto , faut leur laisser le temps de mettres leur competence ! je mets 5 etoiles pour leur transparence et deja, s est amelioré chaque semaine on vois la difference en plusieurs point ! Shopify vous me surprenez de jours en jours !

Very easy to use and excellent customer support. Has saved me a ton of time vs doing a manual upload to Amazon or eBay. Very efficient app.

Nous utilisons depuis peut cette application, elle fonctionne parfaitement.
Service client très réactif. Un grand MERCI

I just started selling on Amazon recently and learning how to use Amazon Seller Central has been difficult to say the least. Editing, publishing, managing products and orders in Marketplace Connect has been much much easier and much quicker than working in Seller Central. Shopify Marketplace Connect has simplified my workflow greatly!

I am a new customer of this application and I was so impressed with the customer support and by app itself what it can do.

I have to say that we are in the 30 Day Trial period and when we need help to set it up ... Customer support was just a min away.

I had few question during the setup process and was chatting with Larry Codisto's Technical Support, There were more questions and I asked if I can talk to anyone over the phone so I don't have to do a lot of typing... I was pleasantly surprised a min later I was on the phone with Robert who helped me with the configuration answered all the question and scheduled follow up with me for the next few days.

That's an awesome and incredible customer Service!!!

Keep it up guys....

Great value, Great app, Awesome Customer support

used messenger to get help about updating the condition of my items on ebay. John did a good job answering my questions, even sent me screen shots to help.

UPDATE: 12/11/2023 -
This app continues to get worse. At any given point, items will just stop syncing to ebay completely. Tile, pricing and inventory updates sometimes do not sync at all. As of now, we have had to reach out to customer support 6 or 7 days in a row for almost the same issues every time. Every time we reach out they say the same thing "we see the issue and it is fixed now". Then it works for a few hours, then stops working correctly again. I apparently have an open case that was escalated but there have been no updates. Yes, customer support chat is fast to reply, but when it doesn't result in the app being fixed, it hardly matters. We plant to compile our conversations and experience and submit a case to Shopify soon. We have lost money and a ton of time by using this app and we just want it to work. Again, I'll update this review if they ever get the app working correctly. For future users, note that this app is not ready for production if you have a large store with a lot of products. If you are seling a small amount, it should work for you but plan on doing a LOT of manual updates on your products and working with customer service nearly every day when syncing stops working.

ORIGINAL REVIEW -
I want to love this app, but it's painfully slow when using with ebay. I'll sometimes receive an order on ebay and it takes 40 minutes to an hour (or even more) before it syncs back to my Shopify store. If it's an item that is nearly sold out when this happens, the item sometimes sells out before the sync, causing it to be oversold. I've already had to cancel multiple ebay orders and refund customers due to this delay. Customer support blames ebay, ebay blames the Connect app. All I know is that if you chat with Connect support, they can manually force the sync and the orders magically show up. So if they can do that, then it's clearly something on this end, not on ebay's. There are also many listing fields that cannot be edited in mapping, such as Volume Pricing. Descriptions also do not float over on products, so I had to set a default one to post for all ebay listings. Long story short, this app COULD be great, but the slowness in syncing is causing me to look for alternatives. Or add a "manual sync" on the Orders page so we can force them to sync. Even as we speak, I have two orders on ebay that were pad for over an hour ago that still have not synced to shopify, one is now sold out, so I'll have to cancel and refund. So annoying! I'll update my review if they ever fix this.

This app has saved me a lot of stress within a very short period. Still on my 30 days trial period but I am definitely going to buy when my trial period ends. Customer service was very prompt in solving my problem. Finally, I got what I really want for my eCommerce biz after.

Doesnt load UPCs to Walmart