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So far this app has been very good integrating my product to Ebay. It's simple to use and has a variety of useful tools that allows customising very easy.
Thanks for your review!
Great to hear you are able to use our customising tools and that you have successfully listed on eBay! Please reach out anytime!
Nikki
Awesome app, can't fault it. Really easy to use with fast sync. Listed on multiple eBay and Amazon sites with this app and edited templates to support foreign language listings. Great job, fully recommend.
Really helpful app. Great customer service with professional people (like Jason) problems solved in a minute. Thank you.
Thanks for your review!
We're so glad we could resolve your issues so quickly! 😁 Please reach out anytime!
Nikki
Very helpfull support
Very useful to connect your Shopify shop to Amazon. Easy to use. Excellent customer service. Have nothing to complain
Thanks for your review, we really appreciate it!
We are constantly striving to improve, and welcome feedback from our customers, please feel free to reach out anytime.
Nikki
I encountered several issues that have been languishing that all users of this app need to know about. Let's start with the complete falsehood in this August 2023 video announcing this app - https://youtu.be/Cb7z3jGUUZY. This app is not 'real-time' as mentioned in the video. It has an internal scheduled push/pull data mechanism, which can leave your FBM fulfilled orders as 'late shipped' due to data not being sent back to Amazon on time.
Reported and unresolved issues with the Amazon connection
1 - Using MCF fulfillment requires you to import all orders (FBA and FBM). This is an issue as the FBA orders imported into Shopify are unnecessary, but the feature is mutually exclusive. If you enable the Only FBM orders are imported option, the MCF is disabled.
2 - MCF orders require manually requesting fulfillment. You have been forewarned that there is no automation for this process within the app (but you may be able to automate it with an additional app, that I do not know.)
3 - MCF orders fail to pass to Amazon for fulfillment and products assigned to MCF inventory fail to show in the MCF enrolment page. Perhaps these two issues are linked, but I have not heard back from Shopify support yet.
Reported issues with the Walmart connection
1 - Upon migrating from the Walmart Connection that is slated for removal on 10/1/2023, you encounter duplicate orders pulled from Walmart, even though they are completed and shipped. I was able to catch these in time to stop a second fulfillment, but it was a hassle. You have been forewarned.
2 - All Walmart orders are loaded without the customer-selected shipping option, only 'DELIVERY' is in the shipping option. So, if you offer Expedited shipping options on Walmart, you may want to map 'DELIVERY' to an expedited shipping level (which means all standard shipping goes out 'Expedited'). Again, I have reported this to Support, but no solution yet.
I was a user of the Amazon by Codisto app previously and these issues did not exist in that app, which was a surprise to me when I encountered these regressions in functionality and failure of support to effect resolutions.
I suggest you use this app at your own risk. If Akshay Patil at Shopify wants to connect, email me and I can provide additional details for him to assist his team in resolving these issues and make this app all he claims it is in the video linked above.
i was struggling to import my products to amazon, but i messaged the chat and had an amazing lady called lovely help me, and she did everything needed to get my products listed, she went above and beyond and not only instructed me on what i could do, she also did everything for me herself
Thanks for your review!
Lovely will be thrilled with your comments :)
Amazon can be challenging at times, but our support team are full of Amazon knowledge, please do not hesitate to reach out, 24/7.
Nikki
i am trying the App in 3 different shops for Amazon, Ebay and Google.
Never i spent such a lot of time try to eliminate Errors. The Support very friendly and helpful, but the rest is a disaster
Thanks for your feedback,
We are working with you to resolve your issues, many of which are category, branding, and variation theme. We continue to update you on the progress of these issues. We appreciate your patience.
Nikki
Really good for connecting Shopfiy to eBay, the integration page is clear and easy to use. No bugs found as yet and the customer support is fast and helpful. Good all around tool and service
Thanks for your review on connecting to eBay!
Great to hear the process was positive and clear! We are available 24/7 please reach out anytime.
Nikki
This is a great App that helps me manage over 2000 different products on Amazon and eBay.