Recensioner (1 710)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
13 juli 2020

I tried this App and did find it useful. Although I then found out about the 1.9% transaction fee on top of the monthly fee for the Flexi. Deleted immediately!

BWS LTD
Storbritannien
2 dagar användning av appen
Shopify svarade 13 juli 2020

We thank you for commenting that you found the app useful. But we are confused by your comments on pricing. Our pricing is very transparent - there is a 1.9% transaction fee on the Flexi plan only (all our other plans are fixed prices). This is stated on our website, in the app store listing, and on the plan selection page in the app itself so we are unsure why you were surprised by this and point out you were able to change to a fixed priced plan if that was cheaper for you at any time.

7 september 2022

Best customer service ever! They help you, until you solve the problem! Prince was a great help! Thanks a lot!

Debbie Katz
Tyskland
2 dagar användning av appen
13 november 2023

thank you rain for your help and patience

The Magical Corner Shop
Storbritannien
Ungefär 4 timmar användning av appen
Redigerat 15 december 2019

I tried this tool to import my shopify list to ebay, the result was completely unsuccessfully, the lists were created without VAT so they all had 25% less price, the list were created with a paypal account inactive, the list were created without shipping costs, I had to cancel orders from ebay due all this mistakes, can't get the money, can't chage the lists, a COMPLETELY NIGHTMARE and the MOST important thing - **WATCH OUT* . they still have access to your store as soon as you uninstalled your app from Shopify, you need to ask them to cancel "another account" otherwise another account remains active with them, they sent me screenshots proving that, then I got an email saying that it was not true ( I got asked twice if I wanted to cancel also their account with them) And apologize for the confusion, what a customer service, what an app, stay away if you have a lot lists, instead of saving time, could create more and more headaches, NEVER AGAIN, STAY AWAY.

due to an app developer answer, I'm going to update my review with their almost harassing e-mails:

Firstly I would like to correct an error that was made in the responses you received. Uninstalling was enough to disable the app. Nothing further was necessary. Apologies for the confusion on that point. It stems from the fact that the other e-commerce platforms we support behave that way due to limitations of those platforms. It is not a limitation that Shopify has.

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Please, lets fix this. At the very least, remove your review. It is not fair and not factually correct.
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I had almost to ask to stop sending e-mails:
Stop sending emails,

this is the last time we are having any kind of communication.

like I said before, all the best ( I don't have anything else to say or add)

WATCHOUT - again, the software is not working correctly ( not user fault) customer service is not working correctly, they asked to remove my 1 star review, and the answer provided here it's only for clean their image,

this is so far my experience with them, I hope you don't have to deal with the same.

Golden Beards
Danmark
2 dagar användning av appen
Shopify svarade 14 december 2019

Your review is completely at odds with over 200+ 5 star reviews from other merchants. We support many more times merchants than those that have left reviews and we wouldn't be the leading Amazon/eBay app for Shopify if the app performed as you describe.

We tried calling you and did our best to engage with you on multiple support tickets but you declined to engage. It's disappointing to see misleading reviews that can negatively impact other merchants and the app developers that are trying their best to create and enhance tools to support merchant growth.

For the record:
1) We do not and cannot have access to your store after you uninstall the app - it's impossible due to the Shopify API architecture. The screenshot you were shown was how the app last looked before you uninstalled.

2) We have no control over your Paypal account and we were unable to engage with you to ascertain what this issue actually related to.

3) Prices and shipping costs will only be imported with the settings that you choose.

Given that the review is so incongruous with other feedback we can only assume user error. Whilst we are always sorry to hear of poor experiences, as other reviews attest to, if you engage with our 24/7 support team when you don't understand something we have a very good reputation for providing explanations and solutions.

5 september 2023

Russ assisted me and there were an absolute star. They went above and beyond to correct the mistakes I was making and helped me understand the process a lot better. 10/10 will recommend

Fashion by Omalicha
USA
En dag användning av appen
29 mars 2022

Customer service is amazing and very responsive. Jason helped me install the app and ensure all my product was syncing correctly. The app is great for large stores with heaps of SKUs and makes listing to eBay very easy.

Kings Comics
Australien
En dag användning av appen
Shopify svarade 4 april 2022

Thanks for your review!
Amazing words, thank you. Jason will be grateful and we're glad our app has worked for your "large" store too 😎 Please reach out anytime!

Nikki

9 november 2023

Super helpful- pay raise needed for him.

The Lunar Shadow
USA
Ungefär 4 timmar användning av appen
Shopify svarade 14 november 2023

Thanks for your review!

We'll see what we can do :). Great to hear you were very happy with our support team! Please reach out anytime!

Nikki

22 juni 2022

FIVE STARS for the service. Incredible service guys! Always on hand to help and the support reps always know their stuff :)

waterworldsports.co.uk
Storbritannien
En dag användning av appen
Shopify svarade 29 juni 2022

Thanks for your awesome review!
Our support team is available 24/7 and always keen to resolve any issues 😁 We're grateful you have had a positive experience! Please reach out anytime!

Nikki

29 juli 2023

I had high hopes for this app. Codisto's stand-alone amazon app wasn't working for me (the category popup window wouldn't work) so I tried this one instead.

Amazon: Category and Product Type selection work, Item Type would only load the first few options. I've been working with support, but they won't acknowledge the problem, they just keep telling me to try different browsers (which I have)

Walmart: I can setup the listing, and it says "Publishing" but never publishes. There are no logs to see if there are errors, so I don't know whats going on. I reached out to support, they told me they escalated the ticket. thats it.

eBay: Can't select the product category. I haven't reached out to support on this one. I'm too fed up.

After days of fighting with this app on 3 different sales channels, I haven't been able to list even one product. Support was worthless.

Vibeworks Guitars
USA
En dag användning av appen
12 maj 2022

Great App. I am just trying out but seems very helpful. Seems a good solution for stock handling between amazon, ebay and shopify. I hope the new listings function also works well.

Delias Whiskyshop GmbH
Tyskland
En dag användning av appen
Shopify svarade 12 maj 2022

Thanks for your review!
I'm sure you will not be disappointed with the listings function. Our product is based on reliable connectivity for sync and orders 👍
Please do not hesitate to reach out.

Nikki