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0 not option: Walmart integration broken, support useless The core of this product is to sync inventory/orders, well it cant do that for their Walmart integration. It does not work. You will not find information anywhere about this major issue unless you install the app, spend 2 days configuring and then open a ticket. Then they tell you, yea thats broken... Any reputable company/product would be responsible and notify users/customers there is an issue. How this app got so many 5 star reviews is amazing, seems suspicious.
Thank you for your feedback,
We accept there was an issue, this was raised with our development team and has now been resolved. This had not been reported by other users and therefore we were not aware of it. We do hope your continued use of our app will help change your view in the future. Please reach out anytime.
Nikki
Incorrect inventory quantity on amazon leading to orders i cant fullfil plus it costed around 80$ in ebay insertion fees after i uninstalled it. My opinion it doesnt work properly
Thank you for leaving a review. We are sorry you were left with the impression that the app was not working properly. The app only acted on the settings that were user driven.
The problem with your Amazon quantity was that you had set quantity to be 'Fixed=1' as opposed to using your Shopify quantity.
Codisto cannot create eBay listings (and cause related insertion fees where you don't have an eBay store subscription) when the app is not installed. All listings were created during the two occasions when you had the app installed.
Whilst it is rare for us to receive comments like yours, we are always looking to improve our in app messaging and user experience and will take your comments on board when developing improvements to how merchants can view their settings.
Scam Lost $99 if you close an account any unused portion of the current month in advance fee is forfeited This Company is a Scam! I close the account to after they charge me the month in advance $99.00 so next month will stop since I get no ROI I was thinking I can keep using the month I paid in advance. NO they forfeited.
" if you close an account any unused portion of the current month in advance fee is forfeited
Regards,
Harryl "
Codisto
We charge monthly in advance like the majority of service providers and it's clear in our terms and conditions that part refunds aren't provided for cancelltion prior to the end of the current month of use (again this is industry standard).
I recently tried out the Shopify app "Shopify Marketplace Connect" to facilitate the upload of my Shopify products to Amazon.in.
Unfortunately, my experience with the app has been quite disappointing, primarily due to two key issues. I encountered significant challenges with the customer support provided by Shopify Marketplace Connect. Specifically, I needed GTIN approval as per the app's requirements.
However, I already possessed brand and category approval under Toys & Games on Amazon. In this situation, Amazon offers a straightforward solution by allowing the creation of an ASIN through the "we don't have product id" option. This contrasts starkly with SMC's insistence on GTIN approval. As a user, I anticipated a more adaptable approach that aligns with Amazon's existing systems and approvals. The lack of flexibility in this regard greatly hindered my experience. Furthermore, the app exhibited issues related to image quality and capture.
One of the app's intended purposes is to simplify the process of uploading Shopify products to Amazon.in. However, I found the app to be needlessly complex and difficult to use. I believe that its functionality should be more intuitive and user-friendly. Furthermore, I found it easier to utilize bulk upload via Excel to transfer products from Shopify to Amazon.in. This ease of use in the manual method contrasts sharply with the cumbersome nature of the app.
Taking into consideration the poor customer support, limited flexibility, image quality concerns, and overall difficulty of use, I have decided to uninstall the "Shopify Marketplace Connect" app. For those seeking a seamless and efficient means of uploading their Shopify products to Amazon.in, this app proves to be time-consuming, inefficient, and, in my experience, a waste of money. I do not recommend its use, especially if your goal is to simplify the cross-platform product uploading process.
Overall, my experience with "Shopify Marketplace Connect" has been far from satisfactory. I hope that future updates address these issues, making the app more user-centric and aligned with the needs and systems of online marketplaces like Amazon.in. Until then, I will be seeking alternative methods to achieve my product uploading goals.
Thank you for your feedback,
Amazon provides no access via API for us to know that Brand registry/GTIN exemption has been granted for the categories/brands you have applied for.
Without this requirement non qualified merchants would look for a way around potentially listing thousands of items against Amazon regulations. Our aim is to protect our merchants and their brands.
You can see from many reviews our support team have an excellent reputation and are available 24/7.
We have reached out directly to offer step by step support if required.
Nikki
This app needs a mandatory tutorial video before using.
I downloaded this thinking it was an actual Shopify app, not Codisto. It ruined my Etsy storefront completely. When I enabled the products in the app it created new listings on Esty and cost me SO MUCH MONEY. I currently haven't been able to log into this app to make changes for TWO DAYS. This is absolutely unacceptable.
Thanks for your feedback,
We value the input you have provided and highlighted issues we are now resolving. We will notify you directly on further updates.
Nikki
This app is very dangerous....i ve had my ebay acount for about 10 years.. and i have a 100% feedback and customer review.. with 5 stars..as soon as i added this app .. ebay suspended my acount. I lost thousands in sales.. this app is dangerous and the people who created it are liars and crooks. And the only reason i put one star for this app is because you cant submit your review without picking a star... do you see how crooked they are.. they deserve -10 stars.
Our app does not cause suspension of eBay accounts. We would not be able to run a business if this was the case. We have direct communication with eBay who inform us that their Trust and Safety team had some concerns with your account. They have reached out to you by phone (no answer) and email. Once you respond they will review your account suspension.
In the meantime, we ask that you amend or remove this review as it unfairly impacts our rating and inadvertently causes potential damage to other sellers looking to solve their multichannel problems.
The app totally sucks! Nothing is working. Authorization is constantly falling off. Do not use this app
We appreciate your feedback,
We have reached out directly to discuss further to no avail. The billing issue is now resolved should you choose to return.
Nikki
DONT WASTE YOUR TIME ON THIS APP!!! READ BEFOR INSTALLING!!!
we installed the app and since the very first second we had issues, with it, doesn't sync orders, wont match listings, even when listings on eBay and Shopify are identical. talked with support 7 DAYS STRAIGHT according to them our case was HIGH PRIORITY and never gave an answer didn't show up for scheduled follow ups. our company manages thousands of orders and listings, we lost so much money because of this people, this is what you get with shopify, expensive apps, zero results and the worst support. make yourself a favor and use any other thing besides this.
Support is useless, this app wont even let you pick a subscription. We are trying to give Codisto money and they dont seem to want it.
Support is very friendly but will not take any responsibility for any error. All the faults are users. This app is not capable to create proper ASIN, and it is not the fault of this App this is something user is doing mistake to upload the product.
Thank you for leaving a review. We're sorry that you experienced problems with the app. But as mentioned via support, Amazon doesn't allow ASINs to be created if your GTIN (UPC/EAN) data in Shopify isn't in the correct format. For existing listings, Amazon will return the corresponding ASINs from matched GTINs in the Amazon catalog - Codisto does not control the GTIN/ASIN link - that is controlled by Amazon.