Recensioner (2 069)

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 82 % av omdömena har 5 stjärnor
  • 3 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 11 % av omdömena har 1 stjärnor
31 juli 2024

MarkL truly made my day. As a newcomer to Marketplace Connect, I had no clue how to list products. Mark was incredibly helpful, guiding me through the platform and assisting me in listing my first product. It's a fantastic platform with excellent customer support. I highly recommend this app.

EnigmaParis
Indien
7 månader användning av appen
14 september 2024

Dom I was super helpful and knowledgeable. I appreciate your help with my product list :-)

ritarosabeachwear™
USA
10 dagar användning av appen
Redigerat 16 februari 2025

Lieber Lou..

vielen herzlichen Dank für deine großartige Hilfe! Deine Unterstützung war wirklich wertvoll und sehr geschätzt.

Homestro
Tyskland
11 dagar användning av appen
2 maj 2024

GREAT APP!, Had a slight issue where the app wasnt syncing (Probably our fault!) Adrian solved this within 2mins! - 10 previous orders imported instantly into shopify! AMAZING customer service and speed of response! @ Adrian, if you ever want some sweets please order at sweetieshoppie.co.uk using discount code welcome10 at the checkout!

The Sweetie Shoppie
Storbritannien
Mer än ett år användning av appen
23 juli 2024

Quite frankly one of the worst marketplace management tools I have ever used. The support have been terrible over a vital issue where the orders have been coming through to shopify at £0 and this has had a massive knock on effect on our accounting. The support keep saying they are on it, but it has been a week. Now we are getting other random issues where the orders are selling at the GBP number in AUD. So if a product was £100 it has been sold on AUS overnight at $100AUD. This is half!!!! So far the impact is £3k of sales which should have been sold at abouyt £6k and the issues keep continuing. We have had no proper support and since the migration from Codisto things have gone from bad to worse. The knock on impact of this is going to be 5 figures at this rate. Simply not good enough, dealing with people who simply dont care about small business. As long as their job is ok though hey?

The Sporting Lodge
Storbritannien
Mer än 2 år användning av appen
Shopify svarade 31 juli 2024

Thanks for your review,

All issues with the orders pulling through to Shopify has now been resolved and fixed to prevent any further occurrence.

Please reach out to our support team if you have any further queries, 24/7.

Nikki

3 oktober 2024

super schnelles Service

Liliedecor
Tyskland
8 månader användning av appen
Redigerat 27 augusti 2024

Very efficient, kind, and professional agent with patience and diligence on their work ethic.

Urban Appeal
USA
12 månader användning av appen
1 juli 2024

Great support staff. This app is very easy to use and set up and if you have issues their support staff is extremely helpful and take the time to walk you through everything to figure it out.

Minus33 Merino Wool Clothing
USA
Mer än ett år användning av appen
11 oktober 2024

The customer service is exceptionally friendly and quick. Absolutely top-notch!

My Store
Sydkorea
8 dagar användning av appen
17 augusti 2024

Every time I contact Marketplace Connect support, they answer my questions and help me get my issue resolved pretty quickly. Great resource for newbies like me!

K10 Collection, LLC
USA
4 månader användning av appen