Shopify Marketplace Connect

It takes a long time to get your head around it but once the app is working its great, The support team especially Jeff have been fantastic. Thanks so much for your help :) x

Very nice experience! I really liked that I got quick support even as I'm just starting out! Thank you.

lyn with marketplace connect helped me fix a coouple issues with my items even when it was nothing to do with there app. All of my issues needed to be fixed on the shopify side and Lyn helped me through that! And all of this on thanksgiving morning :) So far extremely happy with the App

Easy to use (once you understand how to use it!) and support has been really good.

Awesome service, they went above and beyond to help me.

I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!

Pro:
- Support replies quickly

Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just want to get a pat on the back with a thumbs up. ***Will harass you otherwise.***
Just this alone deserves negative stars. Never considered changing the hosting website until now.)

Concerning if this is how the rest of Shopify operates. Waste of time (unless you enjoy chatting unproductively).

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable.
The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.