Shopify Marketplace Connect , 1 626 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
25 januari 2024

If this worked than I would leave a great review however since I'm having the hardest time just getting everything to link up without this nice "AUTH FAIL" message I keep getting. So, no I do not recommend, it's been a waste of my day because that's how long I've been trying to set this up, with the directions given. I'm over it and I just give up, I guess I won't be selling my merch on amazon through shopify smh.

United By Hoops
USA
2 dagar användning av appen
Shopify svarade 29 januari 2024

Thanks for your feedback,

We understand issues do arise, but we are committed to solving the issues as soon as possible.

We have reached out directly to discuss these further.

Nikki

20 december 2023

Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.

Posh Monkey
Storbritannien
Ungefär ett år användning av appen
Shopify svarade 2 januari 2024

Thank you for your feedback,

We have reached out to discuss these issues with you and working to resolve them as soon as possible.

Nikki

19 januari 2024

Very bad support if you want to remove or update your products

Moj Express
Förenade Arabemiraten
Ungefär 2 månader användning av appen
Shopify svarade 22 januari 2024

Thanks for your feedback,

We have reached directly to offer an onboarding and provide further technical support.

Nikki

21 december 2023

Worst customer service.
A representitive name Noel lied and tried to gaslight me.

We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct.
I send them screenshot showing that the price was wrong.
He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. "
That was a LIE as the screenshot shows it did not.

ToyShnip
USA
8 månader användning av appen
7 mars 2024

If you are a Walmart seller and plan to have different images on Shopify than on Walmart, run from this app. I connected my listings hoping to just keep my inventory levels correct. Nowhere on the instructions did it mention or warn me that it would override my Walmart photos.

I checked Walmart and ALL of my SKUs images were replaced. I have very different images on Shopify vs Walmart. Now I need to spend hours going through and replacing them on Walmart. PLEASE ADD A WARNING FOR OTHERS

ONO Roller
USA
Ungefär 2 timmar användning av appen
Shopify svarade 13 mars 2024

Thanks for your feedback,

For Amazon you can send offer information only or listing (offer and listing information) but this is no yet available for Walmart.

This is on our roadmap

We wish you well in all your future endeavours.

Nikki

1 januari 2024

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Soap Cult Australia
Australien
19 dagar användning av appen
Shopify svarade 9 januari 2024

Thanks for your feedback,

We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!

Nikki

12 december 2023

The Etsy integration has a lot of problems. I edited things directly on Etsy because there are many properties that can't be changed in the app. However, when it syncs, it just replaces everything I changed. If it was only a few changes overwritten, I could manage, but it's over half a dozen.

doingly
USA
3 månader användning av appen
Shopify svarade 15 december 2023

Thank you for your feedback,

We have reached out directly to further understand your concerns and provide the appropriate support required.

Nikki

4 december 2023

Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience.

If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify.

I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.

Fuzzy Cove
USA
2 månader användning av appen
Shopify svarade 15 december 2023

Thanks for your feedback,
We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries.

Nikki

Redigerat 20 februari 2024

2 issues now:

1) Etsy "Fixed Quantity" option is completely broken. it will not automatically update stock in Etsy to the fixed quantity set - you have to manually go in & tell it a different number each time you want it to update your Etsy stock. This has caused me to run out of stock 3 times now & potentially lose out on sales as a result. I've contacted customer support twice now, both of which said no issue was found & explained to me that the Etsy quantity count should indeed be automatically updating (when it is clearly not). Quite disappointed but unfortunately I don't have a better option.

2) The weight and dimensions typed for etsy integration are NOT synced to etsy as you would expect, resulting in inflated calculated shipping costs. for the sake of time savings, either you as a seller have two options - go into the old listing tool for EVERY listing and manually type in your weight and dimensions, OR change the profile to fixed to ignore weight and dimensions for shipping costs.

This took hours to determine both issues and figure out that it's a syncing issue between the apps, and customer service can do NOTHING to fix it after YOU fix the problem yourself. Meaning they have no logging and no way to debug the issue themselves, proving that they have no true dev support to maintain or fix the issues you have.

Absolutely appalled at this and unfortunately, regardless of the issues, I have no choice but to use this due to no other apps on the market that accomplish this.

borahello
USA
4 månader användning av appen
Shopify svarade 15 december 2023

Thanks for your review,
We can see you have moved to Max quantity for now and will review this once the holiday season is over. Please reach out in the meantime if you have any further queries,

Nikki

22 april 2024

Doesnt load UPCs to Walmart

Motorz Cycle
USA
5 dagar användning av appen