Shopify Marketplace Connect , 1 626 recensioner

Helhetsomdöme
4,3
Antal per omdömesnivå
  • 84 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 1 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 10 % av omdömena har 1 stjärnor
22 april 2024

Doesnt load UPCs to Walmart

Motorz Cycle
USA
5 dagar användning av appen
16 mars 2024

The app deleted all my etsy listings...

BeginnerBudget
Tyskland
Ungefär 2 månader användning av appen
9 november 2023

I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for a response, then perform the task and send an email back to see if it worked. What should have been a 10-minute task is now taking me at least a full day. I was trying to list items on Amazon using this connector but still can't. So, I'm considering scrapping the idea of using this marketplace connector for Amazon listings altogether.

Apoc Industries
USA
Nästan 2 år användning av appen
Shopify svarade 14 november 2023

Thank you for your feedback,

We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided.

Nikki

1 februari 2024

This App is for IMPORTING FROM AMAZON TO SHOPIFY...NOT SENDING FROM SHOPIFY TO AMAZON I WASTED 4 HOURS OF MY LIFE ON THIS. WRITE WHAT THE PRODUCT DOES!

PeaceQueenPublishing
USA
Ungefär 3 timmar användning av appen
Shopify svarade 19 februari 2024

Thanks for your feedback,

Marketplace Connect is an integration app that syncs data from Shopify to Amazon, eBay, Etsy, and Walmart. Just to clarify, the app isn't intended to import data from these marketplaces back to Shopify.

If you need further clarification or have more questions, feel free to reach out.

Nikki

Redigerat 7 januari 2024

This app has been nothing but a headache. Support usually has no clue how to fix things, although they are usually very nice. It's unfortunate because this app is totally necessary if you sell on Walmart. It would be so simple to explain how to fix the app but seems there have been no upgrades on this app in forever. It's a pity. I wish someone that works at this app/company would actually fix it and make it work properly.

EDIT – After several support attempts — the main issues with the app still persist. Want a custom product detail page for shopify—that's awesome! But NOT awesome if you realize that EVERYTHING SYNCS TO WALMART AND THERE IS ZERO CUSTOMIZATION.

Tundra Tribe
USA
2 månader användning av appen
Shopify svarade 15 december 2023

Thanks for your feedback,
We have reached out to further discuss your issues, we are available 24/7.

Nikki

22 november 2023

Really poor quality customer service.
It took months from the time I reported the problem to the investigation, and then they told me to contact shopify myself because the cause was due to the data values provided by shopify.
Why don't they try to check with shopify themselves regarding the problem with their app, which is released as an official app on the shopify platform? And the glitch is not a small one, but a fatal one for the users that tracking information is not reflected to Etsy properly.
I really can't believe it.

Chimahaga
Japan
4 månader användning av appen
Shopify svarade 27 november 2023

Thank you for your feedback,
We are investigating the issue you have raised. We are awaiting a response from Etsy in regards to the acceptance of characters. We will reach out once we have an update. For any other queries please reach out to the support team.

Nikki

18 december 2023

The app works very bad on amazon seller account, service havent solved the problems sync amazon orders. Bad experience and after 1 month I canceled the app.

Trade Wholesale Company
Italien
3 månader användning av appen
Shopify svarade 21 december 2023

Thank you for your feedback,
The issue raised has since been resolved. We are sorry to see you go but would be happy to discuss any further queries should you decide to return. We wish you well in all your future endeavours.

Nikki

3 november 2023

I have so many problems with this app I wouldn't know where to begin. If you are looking to link any amount of high volume to eBay I would not recommend this app. Put simply, it doesn't work. Constant upload issues, and recently products not being able to be uploaded to eBay at all are what made me decide to delete this app and try something new. I tried contacting support multiple times and I was essentially told that no one knew what the issue was and there's no way to fix it. Not a good solution for any business with more than 100 SKUs

The PokéTrade Emporium
USA
Ungefär ett år användning av appen
Shopify svarade 6 november 2023

Thanks for your feedback,

We received your support request which required further investigation due to eBay changes with their "condition requirements".
Once we understood the changes and how to resolve this we provided a solution to you.
We would be very keen to understand if there are any further issues?

Nikki

14 november 2023

Horrible Experience in transitioning from Codisto to Marketplace Connect. Without ANY warning, the app stops working. Just found out through a random routine check. Support agent only half-reads my messages, gives out wrong information with high confidence which does not fix the issue at all, and promptly goes offline to not be reached again. Overall, not trustworthy.

Tib Bar Bros
Tyskland
9 månader användning av appen
Shopify svarade 16 november 2023

Thanks for your feedback,
The issue you have raised is now resolved, we have reached out to you directly.
Please let us know if there are any further concerns.

Nikki

Redigerat 5 februari 2024

Vraiment deçu de cette app, pas en francais, interface pas lisible, j'ai mis etsy aucune possibilité d ajouts de tags ( et quand vous connaissez etsy vous savez bien l'importance des tags) et pour les categories pareil rien d'automatisé... Ensuite apres avoir supprimé etsy, je vais sur ebay et la pareil niveau categories l enfer, et le pire le templates qui lui est tout en anglais, surtout sur une boutique francaise la c'est al catastrophe total et impossible de le changer sauf comme dis en chat de payer un web dev qui va mofidier le code, bah voyons... tout ca pour perdre 1 mois de temps je vais cherchez une autre app car la je dis non .... je test meme pas amazon avec jvais me faire bannir lol

Créations Uniques
Frankrike
18 dagar användning av appen
Shopify svarade 31 januari 2024

Merci pour votre avis,
Nous avons contacté directement pour discuter davantage des problèmes.

Nikki