Shopify Marketplace Connect , 1 595 recensioner

The primary reason for apps like this were really to sync inventory with other platforms- which is great. I just wish they completely stayed away from title/description/images/media syncing until it had been market tested. This latter is so problematic on some platforms it's unusable because you can't disable this syncing with confidence. At times it over writes descriptions and titles on your other sales platforms at random leading to critical listing issues (particularly in Walmart). I spent an inordinate amount of time herding cats with constant corrections of a large catalogue. The time spent rebuilding was frankly too costly it would have been cheaper to subscribe to a proven alternative. The online support team were however incredibly responsive and helpful, but they aren't coders and can't fix these issues. If you have just a couple of listings and want a cheaper entry level, it will work fine. If you want reliable control of key listing attributes (Titles/Descriptions /Media), have a large catalogue, and want a seamless experience, then I would not recommend this app right now. Hopefully this software will get there soon, but it's not ready yet.

I hope to come back and post a review if things are improved.

not very good,
not all the categories of Amazon is in this app, so when u send date from shopify to Amazon you are not able to select correct category and then Amazon won't allow u to change it.
Customer care support is on and off, some time u get a good person some times totally waste of time.
only reason I started using it with the thought that its by Shopify but not looking for other apps to select and that may cost me a lot of time in setup.

I tried to connect to our etsy store. That app is really hard to understand, I'd say impossible. Terrible interface. Random products were exported and I could not get to the bottom why these. Bulk editing does not work. Filtering products does not really work. All in all I had to delete the app cause it was making my life harder instead of easier.

The app continued to push product to online marketplaces even after we archived Shopify listings and manually shut the links down. We had to cancel multiple orders because of it.

Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.

To be honest, I thought it would be easy to sync listings to different marketplaces. So far I have been able to list my products on Etsy and eBay successfully, but I am struggling a lot with Amazon.

Syncing products to Amazon has been a pain, with syncing failing due to various different reasons and for the past few weeks the Marketplace Connect page in Shopify Admin has been either super-slow (30-60 seconds per page load) or not responding at all due to Codesto API responding slowly or with a FastCGI error codes

I am still trying to connect to the rest of the Amazon marketplaces internationally, but due to the page loading and sync issues it has been a painful experience so far

I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces.

Here were my issues with Walmart:
1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off
2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.

This extension doesn’t work inside Shopify app or admin from browser, for iPads or iPhones.

I've used this on and off for years. Has been very buggy in the past and 'gotten us in trouble' with amazon because randomly stopped syncing. I see that they now are charging 1% of revenue of synced listings, on top of their app charges, which I find unbelievably greedy. This must be some kind of monopolistic advantage. Anyway, you can't just push your listings to Amazon and be done - AZ is super complex and the listings must be highly customized.
After 5-8 years we are going to find another app due to this greedy policy change.
I suspect they changed their name from Codisto in order to avoid their reputation of poor service in the past. For some reason this is Shopify's go to recommendation and I have no idea why.

The app itself works relatively well although we recently were logged out of our eBay Store (within Marketplace Connect app) and had to contact Support. When starting the Support query I had said "our eBay store has been 'disconnected' from Marketplace Connect"... Well apparently this terminology is wrong and the agent was more concerned about lecturing me on definitions and winning an argument about 'Disconnection' being different to 'Logged Out'... The agent went to the trouble of sending me screenshots of my own messages highlighting words like 'Disconnected' and remained argumentative and unconcerned about the problem till the end of the chat. My request was pretty simple, that we are notified when the sync between eBay and Marketplace Connect stops working... as a result of the link between Marketplace Connect and eBay not working, 17 orders over a 3 days period were not sync'd. In the end I closed the chat in frustration with the attitude of Support. The app itself is pretty good although if your eBay login token expires you will not be notified and as a result, the orders will not sync until you log back in - You will not be notified that the token expires, you will not be notified that the sync has stopped working... Can deal with that but the attitude of Support was really disappointing.