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Using PIMs across my career, it is nice to have a native app in Shopify that provides you with similar control of your products and how they display on top online Marketplaces. Easy setup, Marketplace syndication, and activation.
Intuitive to learn at the start, and consistent once you learn the process.
App works well and support has been very good!
Very good customer support!
EDITED: After my review, Joy V. reached out to me and helped me increase the quantity limitations for eBay completely solving my problems. While I do think that they should disclose this clearly, since it messed up our inventory, I'm going to change my review from 2 stars to 4.
PREVIOUS REVIEW: I guess I missed the memo that this app will limit eBay quantities to 100. Since we use a third party inventory management system, it changed ALL of our items to 100. Now I get to count out thousands of pieces to fix our inventory On the plus side, it is quick and easy to sync existing Shopify listings with eBay and the description looks great. I will likely be removing this app because of the inventory issue.
The app has been flawless with our Amazon connection. Less so with Walmart, but I suspect that this is a WM issue rather than a Shopify one. Support has been very helpful as needed.
We use the app for Amazon and Ebay. The connections are fast, it can be mapped to meta data making it easier to input product attributes. The customer service has always been quick to help and my problems are always resolved quickly.
There are occasional issues with photos not posting to Ebay correctly. This is solved with a simple email.
The app is slow, taking a long time to open individual listings.
Difficult right now to use this app on mobile, but I understand that the engineers are aware and are working on improvements. On desktop this app is very good.
Currently syncing 3 marketplaces, working on the 4th.
The experience varies a bit from marketplace to marketplace but, overall the app seems to be doing what it's supposed to.
4 stars vs 5 because, in a few short months, I've had to open at least two support tickets for odd glitches (bulk templating not working in Target, inventory sync switched to 'off' in Amazon) that cannot be explained. Needless to say, it makes me jittery: inventory sync problems across platforms are a serious concern. Hoping the team improves the app over time.
The app is absolutely brilliant and does its job perfectly without costing you a fortune or draining your wallet, which is such a refreshing change. While there are a few minor teething issues that you might come across here and there, the customer support experience more than makes up for it. In particular, Jeff Avila from support went above and beyond to help resolve any problems I encountered quickly and efficiently.