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Incorrect inventory quantity on amazon leading to orders i cant fullfil plus it costed around 80$ in ebay insertion fees after i uninstalled it. My opinion it doesnt work properly
Thank you for leaving a review. We are sorry you were left with the impression that the app was not working properly. The app only acted on the settings that were user driven.
The problem with your Amazon quantity was that you had set quantity to be 'Fixed=1' as opposed to using your Shopify quantity.
Codisto cannot create eBay listings (and cause related insertion fees where you don't have an eBay store subscription) when the app is not installed. All listings were created during the two occasions when you had the app installed.
Whilst it is rare for us to receive comments like yours, we are always looking to improve our in app messaging and user experience and will take your comments on board when developing improvements to how merchants can view their settings.
Scam Lost $99 if you close an account any unused portion of the current month in advance fee is forfeited This Company is a Scam! I close the account to after they charge me the month in advance $99.00 so next month will stop since I get no ROI I was thinking I can keep using the month I paid in advance. NO they forfeited.
" if you close an account any unused portion of the current month in advance fee is forfeited
Regards,
Harryl "
Codisto
We charge monthly in advance like the majority of service providers and it's clear in our terms and conditions that part refunds aren't provided for cancelltion prior to the end of the current month of use (again this is industry standard).
worst app for walmart marketplace
Thank you for your feedback,
We are sorry you feel this way and have reached out directly to offer you an onboarding, we would very much like to walk you through the process and get your listings active and selling.
Nikki
I wouldn't say that Codisto was perfect or a 5-star app, but Marketplace Connect should have never been released in the stage that it is currently in. I have attempted to submit ~5 new products with multiple variants to Amazon through Marketplace and haven't been successful once. There is always an issue and customer support just provides me with the error codes and no real solutions. The app can't find matching SKUs, variants aren't paired together on Amazon, and missing mapping fields cause errors but aren't updatable to name a few.
Thanks for your feedback,
We have reached out and would really like to help. We can walk you through the process to show you how to resolve the errors from Amazon, our support is available 24/7.
Nikki
This app is very dangerous....i ve had my ebay acount for about 10 years.. and i have a 100% feedback and customer review.. with 5 stars..as soon as i added this app .. ebay suspended my acount. I lost thousands in sales.. this app is dangerous and the people who created it are liars and crooks. And the only reason i put one star for this app is because you cant submit your review without picking a star... do you see how crooked they are.. they deserve -10 stars.
Our app does not cause suspension of eBay accounts. We would not be able to run a business if this was the case. We have direct communication with eBay who inform us that their Trust and Safety team had some concerns with your account. They have reached out to you by phone (no answer) and email. Once you respond they will review your account suspension.
In the meantime, we ask that you amend or remove this review as it unfairly impacts our rating and inadvertently causes potential damage to other sellers looking to solve their multichannel problems.
The app totally sucks! Nothing is working. Authorization is constantly falling off. Do not use this app
We appreciate your feedback,
We have reached out directly to discuss further to no avail. The billing issue is now resolved should you choose to return.
Nikki
DO NOT CONNECT TO YOUR ETSY SHOP! This app deleted (Not deactivated, not set to draft, deleted) several listings that were also my best sellers! I have spent many hours trying to sort it out. Short of a miracle from Shopify support, this will likely cost me thousands of dollars in lost revenue right as Q4 begins, possibly more. The Etsy marketplace ranking for these listings cannot be regained by simply creating another listing.
I wish I read the reviews first and saw the same has happened to other Etsy sellers. Learn from my mistake: DO NOT INSTALL THIS APP AND SYNC YOUR ETSY SHOP!
Thank you for your feedback,
We understand there were instances that needed resolving.
Our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. One significant challenge was Etsy’s API which does not consistently provide details of successfully created listings, this differs significantly from our experience with other platforms such as eBay, Amazon, and Walmart.
In response to this unique challenge, we have established a protective environment which has been meticulously designed to safeguard your Etsy listings from inadvertent duplication or unexpected deletion, ensuring a seamless experience for our users.
If you are still looking for an Etsy provider please reach out and we can arrange an onboarding to ensure a smooth process with using Shopify Marketplace Connect again.
Nikki
Support is very friendly but will not take any responsibility for any error. All the faults are users. This app is not capable to create proper ASIN, and it is not the fault of this App this is something user is doing mistake to upload the product.
Thank you for leaving a review. We're sorry that you experienced problems with the app. But as mentioned via support, Amazon doesn't allow ASINs to be created if your GTIN (UPC/EAN) data in Shopify isn't in the correct format. For existing listings, Amazon will return the corresponding ASINs from matched GTINs in the Amazon catalog - Codisto does not control the GTIN/ASIN link - that is controlled by Amazon.
Zzzz....dead in the water. This lags and lags and lags and lags. Nothing has come of it other than taking an unexpected nap behind the computer. When I woke up, nothing changed except over thirty minutes of time wasted. I'd like this rectified, please.
Thanks for your review,
We have sent a request to uninstall one of our apps, having both installed can lead to sync issues. Once this is uninstalled and you have selected a plan you will be good to go :) Please reach out if you continue to experience any further issues.
Nikki
Very Bad App For Etsy Integrations. it doesnt have any options to put different descriptions , also it ruined all the keyword research on title because of no option to keep the titles different
Thank you for your feedback,
We are in the process of resolving the issues with Etsy and sorry to hear this has been a poor experience for you. We genuinely value your feedback and will continue to reach out and update.
Nikki