รีวิว (1,919)

การให้คะแนนโดยรวม
4.3
จำนวนต่อระดับคะแนน
  • 83% ของการให้คะแนนคือ 5 ดาว
  • 4% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 2% ของการให้คะแนนคือ 2 ดาว
  • 11% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 9 กรกฎาคม 2021

UPDATE: Codisto reached out to me personally and said: "We also want to let you know that we have a potential solution with regards to the product title you wish to achieve for your listings.... When it comes to your eBay titles, we will be glad to discuss this further with you." A potential solution is what they offered. As I mentioned, their app can create custom titles but with limitations. I did try their settings and honestly, I absolutely loved the way Codisto showed what the title would look like when I selected the specific codes. However, I reached out twice and received the same answer. The titles my site needed would not be available without me adding additional metadata, information that was already in my product feed. Codisto stated that if I had just listed the product, then it would have worked. HA! Why would I list something that I can see is not right? With Koongo, the titles were apparent without having to list them first (though not as easy to access as with Codisto - really did love that their feature of showing what the title would look like as you typed). Sorry Codisto, yes, if your support AGENTS (multiple) had been "sufficiently educated" then perhaps it would not have been an issue. But by your own words, you got back to me and said you only had a potential solution, not a firm one. ORIGINAL REVIEW: Overall, the app was fine and I can see it working for shops other than mine but I ran into an issue that their tech support was not able to fix easily. I needed to create custom titles for different collections of products that I have. Their system is able to do that but with limitations, they have only a set number of fields they can pull information from. As an example, I need a SKU to identify a particular style of watch but I don't need that for a dress. Instead, I need sizes. I contacted customer support and was told that I would need to get a third party app to insert additional metadata into my site. I figured the woman I chatted with was wrong so the next day I contact them again to speak to a different person. I must say that their customer support was very quick. No waiting and they jumped into the problem quickly. Both times though I was told I needed an additional metafield containing the product titles for each different collection I wanted to change. If I added that, they would then be able to pull the information to title my products correctly. The issue I had with that was that 1) it would cost me more money to get another app, and 2) I already had the information in normal fields in my products that was necessary for the descriptions to be titled properly. I tried Koongo and they were able to pull the information from my site and extract just the parts I needed for my product descriptions without the need to install another app. I went with them instead.

Myxzi
สหรัฐอเมริกา
7 วัน ในการใช้แอป
Shopify ตอบแล้ว 7 กรกฎาคม 2021

Thanks for your review. Our app does support custom titles and works the way you wanted it to by default and if you had tried listing you would have seen it work. However, our failing here was that our support agent wasn't sufficiently educated on this matter and provided the wrong advice - we apologise for that and have provided additional training to our teams.

17 มกราคม 2023

Briefly looked into Codisto but decided today was the day! Worked with my web developer to connect my Shopify store to Ebay & Amazon, had help via live chat with Mark who was amazingly helpful. He suggested we have a Google meet where we were able to ask anything else we didn't understand. He was very patient, answered and listened to every question we had - and there were certainly lots!
I am so very pleased that we descoverd Codisto and excited to be connected, up & running with them in a matter of hours.
Thank you for explaining & giving so much help Mark, nothing was too much trouble & thank you Codisto I look forward to streamlining my business with you.

Envie Lingerie
สหราชอาณาจักร
ประมาณ 6 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 19 มกราคม 2023

Wow! Thanks for your amazing review!
Mark will be grateful for your comments :) We are also pleased you discovered Codisto and excited to have you on board! Please reach out anytime!

Nikki

31 กรกฎาคม 2023

Nice idea but it simply doesn't work. Looks like Shopify have bought an app and haven't done any work on integration. Could be great but needs a complete redesign and massively simplifying.

Newton Equipment
สหราชอาณาจักร
4 วัน ในการใช้แอป
10 มกราคม 2023

I am leaving one star because the customer service team was attentive and kind, and tried to help. I would really proceed with caution if using Codisto. I installed it as a last resort to manage my Ebay store, once the Ebay app was no longer available in Shopify. At first glance and based on the first few reviews it seemed great, but shame on me for not researching more. It's a great idea, and I suppose it could work in some cases however with a consignement business like mine, with so many different types of inventory, details and information to sync it was an ABSOLUTE NIGHTMARE. The video explaining how to link listings is short and sweet, so I watched and did it however it never warned what would happen if you did not make certain selections. Literal YEARS of work was ruined with a click. All of my carefully organized details (categories, styles, condition of items) was taken out. I had to put my store on vacation mode and pause sales in order to at least return the proper items to the proper condition before I was able to sell them ethically, and the best part was I couldn't even work on them until they were unlinked from Codisto which I was told could only be done on their end. Red flag to have that much control over one's listings. I was PROMISED twice by the agent I was chatting with that once unlinked everything would return to how it was before i installed, not to worry nothing was lost. NOT THE CASE. It has been over a week and I am still fixing over 2000 listings one by one, and the kicker is now I have to remove the Codisto logo in each and every one of them because I am sure as anything not advertising for them. IT IS A HOT MESS, and has completely ruined the beginning of my 2023 year of business. PROCEED WITH EXTREME CAUTION AND EXTENSIVE RESEARCH IF IT'S RIGHT FOR YOUR COMPANY.

Makenna’s Threads
สหรัฐอเมริกา
4 วัน ในการใช้แอป
Shopify ตอบแล้ว 12 มกราคม 2023

Thanks for your feedback
We understand you did not have a great experience and we accept this. We are now implementing changes to make the process more robust and highlight areas of significant change. This is rare and we have many merchants who are very successful and selling on eBay.

Nikki

24 สิงหาคม 2023

After installing to address the removal walmart market place, the application took over my etsy store. After hours on support with shopify, marketplace was removed. Unfortunately, it has removed my ability to manage Etsy and all listings that have been in place for years. Even Etsy said they could not revert the changes.

Save yourself time/money and just manage the platforms directly.

Sunshine Valley Garden
สหรัฐอเมริกา
4 วัน ในการใช้แอป
Shopify ตอบแล้ว 29 สิงหาคม 2023

Thanks for your feedback, this is invaluable to us.
I am pleased to advise we have resolved the issues you have raised with us. Please reach out should you have any further queries.
Our support team are available 24/7.

Nikki

7 สิงหาคม 2022

Downliaded the app and just starting to use it, but so far its great. Had to contact support once to install and they were magic!

Uisuki.com.au
ออสเตรเลีย
ประมาณ 5 ชั่วโมง ในการใช้แอป
Shopify ตอบแล้ว 15 สิงหาคม 2022

Thanks for your review!
We're glad to have you on board and glad we could help. Our Support team is available 24/7, please don't hesitate to reach out anytime!

Nikki

13 พฤษภาคม 2020

I tried Codisto, Export Feed then finally Koongo. Koongo was by far the simplest to set up and sync so I went with that. This one does work as does export feed. i would download all 3 and see which one you prefer. I would think Koongo would be best for the vast majority.

Rug Love
สหราชอาณาจักร
6 วัน ในการใช้แอป
10 สิงหาคม 2023

Exceptional support when I could not connect to Walmart. Recommend! Hopefully it can solve my issue with fulfilling other platforms

nourishingnutrients
สหรัฐอเมริกา
ประมาณ 5 ชั่วโมง ในการใช้แอป
แก้ไขเมื่อ 16 สิงหาคม 2023

Just converted from Codisto to this app for Amazon feed and there were some bugs in the app which weren't picked up during testing. Fortunately they were able to fix these quickly. It would have been better if they had found these out before launching the product, but their response to solving the problem was good.

Skincare Australia
ออสเตรเลีย
5 วัน ในการใช้แอป
Shopify ตอบแล้ว 15 สิงหาคม 2023

Thank you for your feedback,
We are happy to confirm these issues have now been resolved.

Nikki

6 พฤศจิกายน 2019

app vergognosa, l assistenza idem , faccio prima ad inserire manualmente ogni articolo e mi han fatto pagare a vuoto l account amazon pro ,senza aver concluso la configurazione, vergogna!

The Grail Room
อิตาลี
3 วัน ในการใช้แอป
Shopify ตอบแล้ว 8 พฤศจิกายน 2019

Translated: "they let me pay the amazon pro account empty, without having finished the configuration"

We are somewhat confused as to what your complaint is here: Codisto doesn't manage your Amazon Professional account. It is your responsibility to manage that with Amazon. Codisto uses Amazon APIs to communicate with Amazon. Amazon requires a seller to pay for an Amazon Professional account to use their APIs.