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The help desk was very responsive and immediately solved any issues.
I am happy with this app it is vey helpful.
Update 3/18/2024:
Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support":
02:31:08) Lou : Anything else I may help you?
(02:33:24) Julia Patrick: What is wrong with you
(02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels
(02:34:45) Julia Patrick: you have not "helped"
(02:35:15) Lou : We base our information on the recommendation of eBay itself.
(02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why
(02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good.
(02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud
(02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support.
(02:37:02) Julia Patrick: NO you should find out from seller support
(02:37:06) Lou : And try to ask them directly why they are returning the errors.
(02:37:09) Julia Patrick: it is not me... it is you!
(02:37:15) Lou : That's out of my scope
(02:37:19) Julia Patrick: you are being lazy
(02:37:26) Julia Patrick: and fraudulent
(02:37:38) Julia Patrick: and I am going to report your company to the FTC
(02:37:46) Julia Patrick: out of your scope
(02:37:51) Julia Patrick: what a copout!
(02:38:13) Julia Patrick: I am paying for a service and not getting a service
(02:38:20) Julia Patrick: I can not list any new items
(02:38:22) Julia Patrick: !!!
(02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.
Thanks for your review!
The chat issue is still being reviewed but does appear to be an isolated incident with your browser, we can now communicate with you.
When all agents are busy you will be prompted to send an email to avoid long wait times on chat.
We are continuing to work with you to ensure all issues are resolved.
Nikki
Easy and quick to set up and the support team are quick and very helpful. Very useful to add both Amazon and ebay to shopify whilst tracking sales and inventory.
Thanks for your review!
We're happy to hear your experience was quick and easy!
Our Support Team are available 24/7 please reach out anytime!
Nikki
The app is amazing to use and list products on ebay and amazon, the customer service is great also if any questions or issues they help really fast. Simply Wholesale - www.simplywholesale.com.au
Once you learn this app it is invaluable! Saves so much time,and keep all the channels very well organized. Plus their customer service is always there to help! A competitive app we used was not good. Codisto is the way to go in our view!!!
Thanks for your review, we really appreciate it!
So glad this works for you on eBay and Amazon 😎
Please reach out anytime, we are available 24/7!
Nikki
This app is more stable than Channel Unity and simpler to use than Linnworks. Its the best of the three. The support is the best of the three also. CHannel Unity got snotty with us and even though we paid for chat support, they made us put all our issues onto tickets. Linn was so complicated it was 6 months before we got it working properly.
works well - needed some manual config that the support team did super fast! Very happy with the functionality.
Not the cheapest platform available but you pay for what you get.
This is the perfect platform to connect to marketplaces with ease, I have tried others which where cheaper and nothing but a headache. When it comes to data and your site the last thing you want is problems.
The support from Codisto is amazing and 100% worth the price, it'll save you hours of manual work a month, just check out the reviews from others. You can see why its number 1 on the Shopify App store.
Wow, thanks for your review!
Connecting marketplaces with ease and having a great support team to back this up are what we do best! Please reach out anytime 😎
Nikki
I'd highly recommend Codisto for eBay store management. I've tried most of the third party apps, and Codisto is streets ahead. Their customer service is excellent and they are always willing to help.
We've been using Codisto for a couple of years now and couldn't be happier. eBay and Amazon syncs are quick to set up and easy to use, and the support team are brilliant (special thanks to Joy V.).