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Awesome support. It took some time, but the problem has been resolved. There were continuous updates and communication.
Thank you.
Joy B, was wonderful in helping me map my products over to eBay - very knowledgeable support team.
Great 24 hr support. Solid features, and very affordable.
They are always quick to respond and help with any questions or issues I have.
Great customer service. Very responsive and resolve my issues in no time.
customer support (I worked with josh) was AMAZING to help us troubleshoot any issues
Using this app for so many years, great connect and customer service!
Very complicated app as you can expect, but the customer support is top tier, clear communication, everyone I have spoken to seems to know exactly how to resolve issues, much better than other app support than I am used to. Joshua was particularly great.
While I have found this a little challenging to use, as soon as I reach out for help the support is great! Clear information and instructions that solve my problem AND improve my skills at the same time.
Marketplace Connect (Codisto) is a system that I am happy to review and give 5 stars to - but what I will say is that this could have EASILY been a 1 star.
Here's the thing, if you use the system with existing listings like I did, you are almost certainly going to have the odd issue that makes no sense. You are also going to tear your hair out trying to fix it.
But that’s where support comes in. Live chat is one of the best I have dealt with. Mark L (who I was very grumpy with to start), Mark M, and today Michael have been outstanding. Nothing is too much trouble, nothing is a silly question, and I can’t fault the support.
So here is my review. If everything works great out of the box, that's brilliant - but if you need help, then just ask.
You will NOT be disappointed.