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Ice is great Representative been a great response from the team highly recommend to use this app you will not regret
Thanks for your review!
Ice will be thrilled with your comments 😎 And thank you for your recommendation for our app! Please reach out anytime!
Nikki
Great app with great customer service! Had a problem, and it was solved within 5 minutes after contacting customer service
Thanks for your review!
We pride ourselves on both our app and our Customer Support! Looks like we got both - Great! Please reach out anytime!
Nikki
I've had to contact Codisto help a few times over the last few months and the assistance has been been very positive and solved all issues. Today was an example as I chatted with Joy B. (who has helped in the past), she understood the issue and gave clear instructions as to how to fix it. I also had another query which was answered quickly and succinctly.
Therefore I'm happy to give stars for Joy B.
I see an awesome dashboard of Codisto which lets me manage everything from one place. Their support staff, Ediline was an awesome person. She helped me a lot to understand the system. They are very patient and helpful indeed. Thanks!
Thanks for your review, we really appreciate it!
We’re happy that you found the dashboard organised and easy to navigate.
Our Customer Support has an excellent reputation, we’re glad you experienced this 🙂
Nikki
We have been using Codisto for some time, https://homeontheswan.com/ is our second store that required a sync from Shopify to Amazon. The application works well and the support is great!
Codisto app support is outstanding! Genner is first class and I really truly appreciate the support provided!! It was amazing and I recommend this app to everyone!
Wow, what a great review and an amazing recomendation!
You have said it all 😎😎 Genner will be thrilled!!
Please reach out anytime!
Nikki
Very useful app, amazing support. I saved a lot of time by using this apps. I hope i can release new markets like Wish or Etsy.
all my ebay listings dissappeared after a problem with paypal. after caloing ebay and paypal they said it is a codisto problem. ebay account was relinked and all ebay listings dissappeared. 3 days i have been asking for support and keep getting idiotic answers. we have a business to run. have had to migrate and reintegrate another software because we have not made any new listings and our turnover is way down. CRAP CRAP SUPPORT TECHNICIANS!
We're sorry to hear you had problems but to clarify: Your eBay listings didn't 'disappear'. You disconnected your eBay account and then subsequently linked a different eBay account. Consequently, the listings from the first eBay account were of course no longer visible in the second account.
As you mention, this was initially caused at your end with a Paypal issue which required you to use a different eBay account. Our product has performed correctly but we are happy to work with to get you the result you are looking for (despite the problems not being caused by us).
We acknowledge it is frustrating when things don't go as expected but it is important that reviews are accurate because it affects other merchants not just the app developer.
We are sorry to hear your experience with our support agents wasn't as expected but as the vast majority of other reviews attest to, this is highly unusual.
The support team are really helpful and available all the time to help you installing the app and make it ready. The App will help you list your products on different channels , i tried some others Apps for me i found it very good. I hope more channels in the future like expanding walmart and etsy ..thanks a lot for the hard work...
Thanks for your review 😁
Certainly plenty of hard work and we're glad our Support Team were able to help you install and be ready to list!
Please reach out anytime!
Nikki
Nothing but issues with this platform. You change a setting and it doesnt work on ebay, fix it on ebay and the platform changes it back!! Terrible Customer service dont help much, just tell you to speak to ebay! Who say its an integration issue. Wasted two days trying to integrate this and would have been quicker doing it all manually!
Thanks for your review,
Your account has been updated and we are unaware of any further issues, we would ask you to contact us to discuss further.
Nikki