Shopify Marketplace Connect

I recently had the pleasure of chatting with Joy V from Marketplace Connect support, and I must say, the experience was fantastic! Joy was incredibly helpful and attentive, guiding me through the process of resolving a listing status error for my linked products.
From the moment I started the chat, Joy was quick to understand my issue and provided clear instructions on how to fix it. They took the time to check my account and even resubmitted the price value to Amazon, which cleared the error promptly. Joy's knowledge and efficiency made the process smooth and stress-free.
What impressed me the most was Joy's patience and willingness to assist with all my queries, even when I needed to check multiple SKUs. They provided valuable insights on how to ensure my products were linked correctly and offered helpful resources for future reference.
Overall, Joy V's support was exceptional, and I truly appreciate the assistance I received. I would highly recommend Marketplace Connect support to anyone facing similar issues. Thank you, Joy, for your outstanding service!

Very useful free app to sync products from Shopify to Etsy, and grab orders from Etsy to Shopify. :) I like the way how support team helps newbie, really fast and professional. Well documented, also AI like Grok could help you with some tricky question if you don't want to bother support with base questions.

It's a great app,I'm using it for eBay. If they could fix the auto-listing feature and allow Shopify collections to link directly with eBay categories and business policies for each eBay marketplace within the auto-list settings, that would be fantastic. Currently, I have over 400 collections, and publishing new products to eBay is time-consuming because I have to manually assign each category across multiple marketplaces.

I need a simple app to sync orders from eBay/Amazon to Shopify , this app does it , but it lacks of the tax features, the GST tax line doesn’t get pass through from eBay / Amazon, therefore tax invoice generated without the GST amount, other app like Salestio allowed the user to configure the tax override for the import order to derive the GST from the Unit price.

The app is very useful and has streamlined the process of uploading items to Walmart.com. The app does have some hiccups and new issues every now and then, mainly when Walmart.com has new listing updates and requirements. The support is very fast. Joy B was especially helpful. Joy B gets five stars! If you ever have issues and need support ask for Joy B.

The app simply does not work anymore. Since their latest update none of my listings from shopify can be listed on Amazon. None of the settings or mapped fields have changed. Just an endless list of error codes. I have contacted support who suggest I manually import all my listings on seller central which is exactly what I am trying to avoid. They admit that the app won't upload products, say they are working on it but cannot give any timescale for a solution. The support staff are very helpful, although that doesn't do much good if the product doesn't work.

The most annoying thing is it worked perfectly before the 'update'

After a call with support I was assured daily updates, unsurprisingly that hasn't materialised and I am left chasing for any update at all.

In short the support staff are great, the product seems to be useless

We're using it to import our FBM orders and to keep FBM inventory up-to-date on Amazon, and it does a decent job of that. However, it's a little clunky and I've had mixed experiences with Support (some were very helpful, others provided completely the wrong information).

Exceptional support! I faced an issue with products not showing in the collection, but the team resolved it incredibly quickly. Within just 15 minutes, the app was working perfectly again. Thank you for the swift and efficient service!

Sometimes the app is a bit slow and the mobile view could be optimized but in the end of the day, the app works as it should with no complaints + the support is always super helpful. It saves so much time and efford!

We worked with Support Specialist Dom for our Marketplace Connect onboarding, and he was exceptional. We have a lot of variant SKU's that were not cooperating with us. Dom to the rescue! He was responsive, proactive, and got to the root of our challenges in record time. You couldn't ask for better customer support. After we worked through this hurdle, it seems the rest of the process is very straightforward and intuitive. Highly recommend their services!!!