整体评分
4.3
每个评分等级的数量
  • 84% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 10% 的评分是 1 星
2024年2月1日

USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order.

I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it.
This addon is completely useless if it's importing wrong order prices.

FIX THIS ISSUE AND STOP IGNORING ME

3Dfy
以色列
3个月 人在使用应用
Shopify已回复 2024年2月19日

Thanks for your feedback,

We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries.

Our Support team is available 24/7.

Nikki

2024年2月20日

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
西班牙
10天 人在使用应用
Shopify已回复 2024年2月22日

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki

2024年3月9日

Disappointing . Glitchy with Walmart AND eBay. They should add custom app support or official BackMarket support for order management.

Maxandfix
美国
8个月 人在使用应用
Shopify已回复 2024年3月13日

Thanks for your feedback,

We have reached out directly to offer personal assistance. We can provide a one on one walk through of our app and have you listing in no time!

Nikki

2024年1月25日

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued.

However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation.

Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

Très Elite
加拿大
7个月 人在使用应用
Shopify已回复 2024年1月29日

Thanks for your feedback,

It's important to know, understand and address any issues that may arise. We have reached out directly to offer a personal one on one to further discuss your concerns.

Nikki

2024年3月27日

This app dont running very performant, the support is horrible. All imports are not correct, and only random correct. If you contact the support you get only ***** answers what are not related to the issue.

RamenHeaven
德国
22天 人在使用应用
Shopify已回复 2024年3月28日

Thanks for your feedback,

Please reach out to support, we have an open conversation and have requested examples to help resolve your queries.

Nikki

2024年3月14日

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong.
I'm not sure this was worth trying out.

Ko Fabrics
美国
14天 人在使用应用
2024年1月30日

As a merchant focusing on the German market, I found this app fundamentally unusable due to its severe limitations around tax handling. The platform from which it imports data (Etsy) does not include sales tax in its transaction reports, yet it collects the tax. This presents a significant issue for German merchants who are legally required to itemize sales tax on invoices. Unfortunately, this app lacks the functionality to import orders from Etsy to Shopify with a customizable tax rate, rendering it ineffective for managing financial compliance within the EU.

The lack of attention to such a crucial aspect for European Union merchants is disappointing. Given the EU's complexity and strict tax regulations, this oversight can cause significant operational and legal challenges for merchants in the region. It's a glaring gap that cannot be overlooked, as compliance with tax regulations is not optional but a mandatory aspect of conducting business within the EU.

While I understand the world is vast, and there are markets outside the EU, it's disheartening to see the developers overlook such a significant market segment. The EU may not be the largest market globally, but it's a critical one, with stringent regulations that cannot be ignored. This oversight limits the app's usability for a significant number of merchants who would otherwise benefit from its features.

To the developers, I urge a reconsideration of the app's features to accommodate the needs of EU merchants, especially those in Germany. Addressing this issue not only expands your app's market reach but also demonstrates a commitment to supporting businesses in navigating the complex tax landscapes of their respective countries.

STILWAND
德国
大约1个月 人在使用应用
Shopify已回复 2024年2月18日

Thanks for your feedback,

We understand this frustration and we do have this on our roadmap.

Nikki

2024年3月11日

avoid this app. It imports the wrong tax % on every order and messes up your whole accounting or profit.

Piz Gourmet
意大利
3个月 人在使用应用
Shopify已回复 2024年3月13日

Thanks for your feedback,

Our app is not designed to work this way, we have reached out and currently investigating your situation.

Nikki

2024年2月1日

This App is for IMPORTING FROM AMAZON TO SHOPIFY...NOT SENDING FROM SHOPIFY TO AMAZON I WASTED 4 HOURS OF MY LIFE ON THIS. WRITE WHAT THE PRODUCT DOES!

PeaceQueenPublishing
美国
4个月 人在使用应用
Shopify已回复 2024年2月19日

Thanks for your feedback,

Marketplace Connect is an integration app that syncs data from Shopify to Amazon, eBay, Etsy, and Walmart. Just to clarify, the app isn't intended to import data from these marketplaces back to Shopify.

If you need further clarification or have more questions, feel free to reach out.

Nikki

2024年2月27日

it's not working it's impossible to sync the products from shopify to eBay.

Little Glam Jewelry
香港特别行政区
4个月 人在使用应用
Shopify已回复 2024年2月29日

Thanks for your feedback,

A 1-star review is a little disheartening, especially when we have not been given the opportunity to address your concerns and provide support.

We have reached out directly,

Nikki