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Ediline was so helpful and helped me to sort an issue I had with a listing. Great service and highly recommended. Ediline was so patient and made sure everything was working correctly before leaving me. 5 star service.
Jae was a lifesaver!
This app is unpredictable and support is spotty. They are clearly still developing this app. I have been using it since November for Ebay and Etsy and the app nearly caused my etsy shop to be suspended with the recent developments they made to it. It was resetting my supply listings to claiming they are handmade, by me, recently. This is a HUGE violation of etsy's number 1 policy and led to them ...
It's been over 2months Since I asked for help to get my listings synced to Amazon. It's unfortunate I wasn't able to get the help I needed and was told that this is a Self- Service app. Well, indeed. So we worked it out ourselves with some workaround and asked you guys to have my Amazon GTIN exemption enabled and you did, so thanks! Finally we were able to get our listings synced to Amazon.
I ...
The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.
customer service helped me with any questions and assistance I needed since I'm not the best with technology! easy and fast!
Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.
24 hour support is excellent. Also the Marketplace connect app is very nice new feature. Connected to my ebay store in minutes, waiting for etsy to sync. Thank you Shopify!
This app has enabled us to list at scale on eBay which we simply wouldn't be able to do otherwise. There's no magic bullet, you still have to populate some data elements for the listings from within Marketplace Connect, but it's so much more manageable when changes are synced across to eBay. A major bonus for when there are problems is the dedicated, knowledgeable support team within Shopify, ...
Mariel helped me navigate setting up eBay linking products with the bulk edit function in Shopify. The help was awesome and when I asked further questions she answered in an easy to follow manner. Thanks Mariel!