Shopify Marketplace Connect

Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away!

Could not have asked for a better tool!

The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission.

I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect.

My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.

It's a good app that does its job well but has a few limitations.

I was having issues with the images on eBay, and I wanted them to be different from the ones on the website. The customer service here to work out a solution was fantastic. I gave back a star for this resolution and the customer service.

I now only have one issue I am not happy with: the template solution wouldn't work for me, and a working HTML description editor would be the only solution. It's a 5-star app with that fix.

- The HTML structure doesn't work; I previously had individually set up product descriptions for eBay, but they don't work using this app, so the code breaks.

- You can't edit any product information on eBay as the Shopify Marketplace App will overwrite it. You can adjust policies on eBay.

I want a toggle option to be inputted to either have eBay overwrite the product images or description; other than that, it should just be product SKU identifiers and various other product listing details.

Mariel R. was fantastic help with fixing my issue when it came to linking my products to Amazon and understanding how the app works. Its reps like those that give this app the praises it gets. Feel confident knowing that if i have any more problems (which i hope not) that good customer serivce reps like mariel will be there to help. 5 stars all the way.

Adrian is the best!!! He made my day by fix the issue with eBay! Thank you, Adrian!

Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.

Very good service from dale in the support chat. i wish he could help me everytime. Very quick to solve the issue even though it was somewhat technical I my end. Thumbs up to dale

Adrian helped me solve a lot of problems that I just missed on my own, helped me get to the bottom of the problem while solving small tasks on the side not even directly connected to app or integrations. When everything was sorted out my listings synced from Shopify to Ebay with ease, highly recommend!

This app has enabled us to list at scale on eBay which we simply wouldn't be able to do otherwise. There's no magic bullet, you still have to populate some data elements for the listings from within Marketplace Connect, but it's so much more manageable when changes are synced across to eBay. A major bonus for when there are problems is the dedicated, knowledgeable support team within Shopify, with their own ticket system so you can contact them directly. For example when I recently had trouble working out some mappings, Mark L. saw the issue through to resolution and even fixed a related problem at the same time. Great work, thank you.

Great support! I couldn't figure out why my listings remained unpublished but their customer service team helped me out. 100% happy with their service.