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Highly recommend this app as it has made our work simpler and in sync with less hustle and in less time They have a great support team 24/7 they will help you until you have an answer
Thank you to Mary Grace she was patient and provided solutions until my issue was solved
Perfect app to link us to Amazon. Began using it December 2023 and has really increased our sales. Being able to sync inventory is the end of a nightmare for sure.
Anytime I have a question, their chat help has been right there to assist.
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.
Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!
Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.
UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.
We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.
Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.
Thanks for your feedback,
Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.
Nikki
Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.
Defiantly install this app before you create your products on Amazon or other marketplaces if you have not already done so. It makes creating listings so much easier than going through for example AMZ marketplace app.
Customer service reached out to me shortly after we installed the app and asked if we needed help onboarding or if we had any questions. I had lots and they scheduled a call and walked me through all of it.
Great app and excellent customer service. Customer support is available at all times and consistently provides exceptional assistance.
Excellent tool for connect to Amazon. It's a little tricky if you are new to selling on marketplaces but the help team is extremely responsive and will assist you with anything you need.
Mark took his time and walked me through each step until it was complete. I appreciate that!
Support works well and they know what they talk about. The connector works well.
5 stars to Chloe from customer service for her great job helping me update all my products on eBay as I was having a lot of trouble!!!
Regarding the app, I find it a little difficult to manage, mainly eBay, but over time I think that it could be one of the obligatory apps for my store