Shopify Marketplace Connect

Wonderful Support from Lyn, I would be lost otherwise. Thank you so much

Excellent support team around the product. I'm always able to connect with a live agent and get all the questions I have answered with detail. Thanks again!

Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.

Mariel was great and very knowledgeable in what I needed to do in getting my shopify sync'd and linked onto ebay. Highly recommend!

I just got top notch help from Jae in the support department. I like this app and the possibilities!

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point???

Will Update once they fix.

Why, does this App keep having issues... PLEASE Resolve ASAP

I need to urgently address the appalling experience we've had with Shopify Marketplace Connect. If we could rate it with negative stars, we would, given the severe and persistent issues we've faced for over 60 days. Despite sending pictures as requested and reaching out for crucial support, the app has proven to be a travesty for any business owner relying on it.

Adding to our frustration, when Amazon.com sought a conversation with a developer from Shopify Marketplace Connect to address our concerns, the support team failed to facilitate this essential dialogue.

This starkly contrasts with our experience with Amazon support, which has been more proactive and willing to escalate our issue to their development team. The lack of progress in resolving this critical problem, despite having over 25 feedback emails detailing our support chat conversations, is nothing short of a business owner's nightmare. Listing our products on Amazon.com remains an unmet challenge, and Shopify Marketplace Connect has become more of a hindrance than an asset.

We're not seeking a plea; we demand an immediate fix. The current state of Shopify Marketplace Connect is unacceptable for any business owner relying on its functionality. Please allow us to post attachments and emails to illustrate the urgency and severity of the problem.
Your swift and decisive action in resolving these issues is imperative to salvage the credibility of Shopify Marketplace Connect for businesses like ours.

Had an issue with my orders syncing and they resolved it in five minutes. Very patient, they took time to go through all my concerns and double checked I'd set up everything correctly. Very straightforward and happy its working well!

The support for getting setup is awesome and very quick turn around. It's a very flexible app and will save a lot of time syncing between Shopify and Amazon. It gives you the option to map default values for attributes, which can save you a lot of time when publishing the same kind of product over and over.

DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.