评论 (1,786)

整体评分
4.3
每个评分等级的数量
  • 84% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 10% 的评分是 1 星
2023年9月6日

We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces

muunchy.de
德国
1天 人在使用应用
2023年9月15日

Fantastic app with an impeccable user experience! The support team is top-notch, always responsive, and extremely helpful. Highly recommend to anyone seeking both functionality and stellar customer service.

Kurkraft
德国
10天 人在使用应用
2023年10月1日

Excellent software and professional support.

Skin Two UK
英国
12个月 人在使用应用
2023年10月10日

Amazing! I had slight issue but Adrian was very helpful and talked me through the steps to fix it. 100% recommend this app!!

PinkLimes
英国
7天 人在使用应用
编辑时间:2023年10月12日

Three edits to list a product is too long. It took me all day just to list two products, which did not list correctly after all. After building the listing in Shopify, you are forced to build the listing for Etsy in Marketplace, then when you get to Etsy, you have to rebuild the listing. The variations did not carry over. The app forces you to select the deepest subcategory, rather than the correct one, and there is no changing it in Etsy, as there is no drop-down from which to choose a new category. When you have an error, having to go back and forth between the different windows, i.e. leaving the page, makes it difficult to reconcile errors, i.e. if you do not fill out the form out according to the apps requirements, you cannot pass go. There is no bulk listing that I know of; at least Help had no idea whether there was or not. Out of three Help chats, only one person knew what they were doing.

Pagan Sol Luxury
美国
3天 人在使用应用
Shopify已回复 2023年10月16日

Thank you for your feedback,
We are sorry you did not had the positive experience we aspire to. A Senior representative has reached out for discussion and call to discuss further options.

Nikki

2023年9月8日

The app is a bit hard to navigate at once, but luckily the support team is extremely helpful and reacts quite fast. I've been in touch with Jason D, who solved my problems very professionally.

Anna Banana
法国
2天 人在使用应用
2023年9月15日

Excellent app and great customer service

Electric Games
英国
11个月 人在使用应用
2023年9月4日

Excellent customer service! There is a person named Dale, and he went above and beyond to help me find the feature I was looking for.

Izabel London
英国
13天 人在使用应用
2023年10月6日

Michael was very helpful, we solved a lot of issues in a short time!

Stuck in Film
英国
3个月 人在使用应用
2023年10月26日

Adrian provided great support on an issue!

InterPETation
美国
大约2个月 人在使用应用