Shopify Marketplace Connect

This app makes it super simple to manage Amazon products. Customer service is also very helpful to resolve issues.

customer services are really good

The plugin works well and the support is really amazing!

The app was full of bugs, all I needed was to connect already existing Shopify products to already existing Amazon listings. It was a nightmare. App would crash if I selected more than 20 products.. after going 10 products at the time some would show as active some as inactive yet none were passing along the inventory information. Shopify said they could not help even though it is a Shopify app, the developer blamed it all on Amazon and nobody was able to fix the issues. Products kept going from inactive to publishing to inactive... then some went to active, and thrn bact to inactive. And to top it off it sends orders info to TaxJar without identifying them as Amazon orders and without the tax information. I would give it zero stars but that is not an option. I went back to Sellbrite, I rather have separate inventories than to deal with so many bugs and slow support than won't actually do anything but blame Amazon.

This app has serious problems working with Amazon. The whole process of getting new items linked with our account is clunky and unreliable. We receive error messages that we know are false (e.g. asking for an ASIN when one is already provided). Overall this app is more of a hindrance than a benefit for companies wishing to expand their business into Amazon sales.

On top of this, we currently are not receiving the service we have paid for. Marketplace Connect refuses to link our new products to Amazon or eBay due to "outstanding payments". Apparantly, we incurred these payments due to passing our order limit threshold. However, we can see that we are still under our order limit, a fact that has also been acknowledged by your own support team.

In summary, we have been left waiting for a service that we pay a premium for which doesn't even work properly. This is shocking considering Marketplace Connect is owned by Shopify! I would advise other businesses to seek alternatives.

Its a horrible tool when you want to manage inventory by youself. They don't offer an option to disconnect your product with their app, so you literally lost the product inventory edit permissions.

The reviews are true about the amazing customer support. Was immediately first in line and Thea could see my problems and offer immediate solutions when Google couldn't help.

After struggling with errors we were getting for ebay, Harryl quickly supported us though a call to ensure we cleared all our questions and the existing errors that our products had. Extremely satisfied with how Harryl was super friendly and helpful and didn't give up on helping until the outcome was positive. I highly recommend the app.

This app is one of the best ways to get into many marketplaces all from the convenience of one website(your own). The customer service is there to help and the platform allows for you to get into the places where your customers are already looking. Paid traffic seems secondary when you have the power to put your product in front of your customers in the marketplace they are already looking. Omni-channel sales, let's do this!

The app is great and super detailed but the best thing about the app is the customer service. I am telling you, ask a question, get an answer! That's the way it should be. This team is amazing and I am in and out with 15 minutes. Love it. Use it. Download it.