评论 (2,066)

整体评分
4.3
每个评分等级的数量
  • 82% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2024年12月2日

Thanks for your help.

eterus
美国
1年多 人在使用应用
2024年12月5日

amazing support by Lou

pufferseason
奥地利
大约1年 人在使用应用
2024年11月22日

Horrible app. Does not sync to Walmart and customer support gives you the run around.

Think Tank Scholar
美国
12个月 人在使用应用
2024年12月6日

Really good, quick and straight forward support.

Playrrs
英国
14天 人在使用应用
编辑时间:2024年10月31日

The app works well. I had some issues arise of my own doing, and they were able to provide the extra support to help me resolve the issue. Thank you for your help Dom.

Ken's Sports, Inc.
美国
11个月 人在使用应用
2024年12月12日

Amazing experience. With the help of Mike P. from
Marketplace Connect Support Specialistthrough customer service email my ebay integration was nice and easy!

Madame Surtô Vintage Shop
葡萄牙
1天 人在使用应用
编辑时间:2024年10月23日

I use this app to sync orders from Amazon to Shopify. It worked very well, but stopped working due to a need to re-authorize permissions for Amazon to access our Shopify account. The re-authorization procedure did not work initially but customer service fixed it and it is now working as well as ever.

Gaelle Organic
美国
5个月 人在使用应用
2025年1月8日

The reviews are true about the amazing customer support. Was immediately first in line and Thea could see my problems and offer immediate solutions when Google couldn't help.

NECKTRUM
爱尔兰
大约5小时 人在使用应用
2024年10月10日

TL;DR - I would give negative stars, if possible. Constant issues with ALL marketplace integration product syncing. Support tickets repeatedly closed without resolution, lack of communication. You're going to waste a lot of time explaining the same thing weeks on end, time better spent on other aspects of your business; look elsewhere for this service.

I have tried all the available marketplace integrations via Marketplace Connect, excluding Target+ due to policy issues. Every single one of these marketplaces have not been able to function properly; SKUs will error out without warnings, images and other critical data will fail to update when changed within Shopify, the GUI is acceptable but not intuitive and differs from marketplace to marketplace rather than being consistent.

Support will reply quickly, however, they will pass the buck to someone else just as fast. You will not receive additional contact info when a ticket is allegedly escalated. After showing proof an issue is on Marketplace Connect's end via their own logs, they will deny the facts and point fingers at the marketplace. Over the course of a month and a half, a ticket will be closed multiple times without notice. Support will reply with generic responses with no additional information or progress status updates and ultimately choose to stop replying altogether after supposed escalations.

Highly disappointed with this app and wish it could accomplish what it says it does.

MillersMMMerch
美国
大约1年 人在使用应用
2024年11月13日

Great team. Very helpful indeed. A special thanks to Jae. Solved my problem swiftly. Keep up the great work.

Tyke-ies
英国
大约2个月 人在使用应用