Shopify Marketplace Connect

Update 1/24/25: I wish i could go negative stars, I have reached back out and now we are supposed to re add items that their team has removed in the file. To me they have no idea what they are talking about as we are just running in circles at this point. Each day is a new person that does not read the issues and we have to explain the issue again. At this point they are throwing crap on the wall to see if it sticks. I would stay for away from this app.

Original: By far the worst app i have used. it's a 50/50 shot of even getting it to load. Filled with errors. 5+ hours with support and still at square one with them only saying "Walmart API Issues" Does not seem to have the accontability that needs to be there for a successful app. I would take positive reviews with a grain of salt and explore even paid options that might work better.

What's the point of this app if you own a store in Canada?

Link it with Wal-Mart, Target, Ebay, Amazon, etc. in Canada!

Nope, the services available on this crappy app are not available in Canada, and they have no time frame for that availability.

Now you'll need search around on the craptacular app store to find an app that will give you the ability to sell on these platforms, forcing you to pay a middleman that literally just stands there opening and closing a gate.

Thanks Shopify! you truly are the worst.

After the first sync on tracking number failed, you can't re-sync. And there fore you lose that order and penalty on you.

Support is very bad and not willing to solve the problem. They only advise to change tracking and fulfill again, which I did. But they can't do anything about it.

A very bad app and support, be aware

poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.

Be Aware of malicious activities. they gained access to our account and changed product prices causing us to sell a lot of units at a very low price, which had a negative profit, and we lost money. They also tried to change our bank account details to steal our money.

we reported this app to Amazon and asked to remove authorization.

if you read this review, please don't make the mistake of authorizing access to this app on Amazon, it was the worst decision we made. We could have lost complete access to our Amazon account. fortunately, only lost a few products instead of the whole account.

OMG what a disaster, trying to link with Etsy, does not work, very inconsistent, programmed by amateurs, have a look at the Faire sync app and learn a few things...

Not worth it. The amount of time I spend talking with support because it's so buggy fully negates the benefits. I wish I'd just set each marketplace up seperately for all the issues that would have given me than using this terrible app.

Complete and utter garbage. If you want to create more work and chaos please install this app. Integrations are buggy and do not work at all

Unfortunately this app doesn't work for medium sized sku counts, and and above.

I have been trying for a few weeks to get the listing to synchronise from Shopify into the app, speaking with the support team, but this keep failing with various backend errors. There appears to be no initative to fix this or provide support - all I get is responses that say they can;t tell me when they will resolve this.

This all seems pretty fundamentally lacking to me.

I am afraid I cannot recommend a system that is this unreliable. We will have to use an alternative solution.

The recent update to "Marketplace connect" unfortunately has an unusable interface for my company, and we are forced to find another solution.