评论 (1,942)

整体评分
4.3
每个评分等级的数量
  • 83% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2024年5月18日

This app takes an hour to transfer orders from an external marketplace to Shopify. By that time suppliers can be sold out of the purchased items. I contacted support and they told me on two separate occasions that the unacceptable lag time was fixed. They lied to me to get out of actually dealing with the app problem. they are unable to fix the app to work efficiently.

Little Yellow Bungalow
美国
3个月 人在使用应用
Shopify已回复 2024年5月23日

Thank you for your feedback,

We do understand the frustration when an order takes this long to transfer. This is not our expectation nor how the app has been designed.

We have found a backlog causing this issue and this has now been resolved.

Please do reach out if you experience any further issues,

Nikki

2023年12月15日

Amazon works fine. If you try to connect Google market , they let you configure anything an after MANY hours of troubleshoots, youtube video, searching, they told me they do not support. They should just remove it. The agent who answered me just told me : no nothing we can do. Same thing for Walmart Canada.. They do not support. And if you are from Canada, you can not change the fulfillment center , you have to use Walmart US and manage with this. Bad to let people waste time on feature offered but not supported anymore

ZoneHobbies
加拿大
大约2年 人在使用应用
Shopify已回复 2023年12月19日

Thanks for your feedback,
Codisto Channel Cloud is now Shopify Marketplace Connect (https://www.shopify.com/marketplace-connect)
As we are in the migration process the legacy app continues to function as expected with Google as a marketplace.
As an existing merchant on Codisto looking to start selling on Google, we would encourage you to migrate over to our Marketplace Connect app and connect to the Shopify Google app to ensure the appropriate improvements and support are being provided.
Walmart Canada was not available in our legacy app but is on our roadmap for Marketplace Connect for 2024.
Please reach out to our support team if you have any further queries.

Nikki

编辑时间:2024年2月9日

After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS.

Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE!

Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either.

UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API.

We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time.

Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.

BarberSets
美国
2年多 人在使用应用
Shopify已回复 2024年2月19日

Thanks for your feedback,

Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart.

Nikki

编辑时间:2024年5月23日

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Catching Zs
美国
大约7小时 人在使用应用
Shopify已回复 2024年5月23日

Thank you for your feedback,

We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do.

We push your products from Shopify to ebay and it is very successful with thousands of merchants.

Within the app there are product dimension fields. Please reach out and allow us to show you.

Nikki

2023年11月9日

I had a really bad experience with the customer service of this marketplace connector. If you encounter an issue that's not easy to fix, you'll end up exchanging emails which is a very slow way of troubleshooting. The customer service team should call you and help you solve the problem over the phone. I've been waiting for over a week just to get a basic issue resolved because I have to wait for a response, then perform the task and send an email back to see if it worked. What should have been a 10-minute task is now taking me at least a full day. I was trying to list items on Amazon using this connector but still can't. So, I'm considering scrapping the idea of using this marketplace connector for Amazon listings altogether.

Apoc Industries
美国
接近2年 人在使用应用
Shopify已回复 2023年11月14日

Thank you for your feedback,

We would be happy to offer an onboarding once we have a copy of the approved GTIN. Please reach out once this has been provided.

Nikki

2024年7月8日

100% trash, does not work even after I generate new Walmart client ID and client secret. Called support and is no help either.

Herbs and Supplements
美国
大约1小时 人在使用应用
Shopify已回复 2024年7月10日

Thanks for your feedback,

We understand you are experiencing account issues with Amazon and Walmart, we are available anytime, and have reached out to further discuss your concerns.

We would be grateful for the opportunity to do so,

Nikki

2024年3月26日

It does not respect inventory rules or quantity. I keep getting orders for items that have been sold out or that are in locations that do not support online store selling. I have tried getting a solution from their support team and have waited for 3 months for a solution and they have stopped replying to me. I am a software engineer and understand why the inventory system is failing, and have explained to them in detail the use cases how to fix this. They have yet to get back to me since January. @Shopify can you find a better partner to fulfill marketplace connections or develop it yourselves?

Casas Padel
美国
6个月 人在使用应用
Shopify已回复 2024年3月28日

Thanks for your feedback,

We agree the timing has not been as expected and have reached out for new examples of this issue. We kindly await your response.

Nikki

2024年2月28日

It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that.
Now we have unhappy customers because of delays this has caused.
Find a different app. People at this one are shady.

IcemanCollections
美国
1年多 人在使用应用
Shopify已回复 2024年3月4日

Thanks for your feedback,

We have reached out directly to explain the circumstances of the situation. Your account is working as expected, please reach out if this is not the case.

Nikki

2024年1月25日

The journey of listing on Amazon has presented its fair share of challenges. Recalling my experience with the earlier iteration of this application, formerly known as Codisto, which I utilized a few years ago to synchronize my secondary store with Amazon and eBay, the initial setup was remarkably user-friendly. The Codisto team, in that version, efficiently handled the configuration for my store, simplifying the entire process. The convenience of a straightforward setup, coupled with a manageable monthly fee, made for a seamless experience. Their proactive assistance during the platform setup was genuinely valued.

However, in the current version, the hands-on assistance that was once available has been replaced by a redirection to an extensive documentation resource. This transition places a higher demand on users to possess an advanced level of expertise to navigate and execute the setup successfully. Notably, the product listings exhibit notable shortcomings, including missing product photos and variants that fail to sync appropriately. This results in a confusing array of mixed-up images, where pictures from one item may mistakenly appear in an entirely unrelated product listing—such as finding ring images in a cushion listing, creating a perplexing and less-than-ideal situation.

Despite persistent efforts to understand and resolve these issues, the support received for other concerns has proven less fruitful. It appears that the support team may not be actively seeking new users, potentially hindering a smoother onboarding process. A more collaborative approach from the support team, providing assistance with the setup, could significantly contribute to user satisfaction and overall business success. Streamlining the setup process has the potential to increase user adoption, fostering a more prosperous ecosystem where successful businesses generate better income, ultimately leading to the app's success.

Très Elite
加拿大
1年多 人在使用应用
Shopify已回复 2024年1月29日

Thanks for your feedback,

It's important to know, understand and address any issues that may arise. We have reached out directly to offer a personal one on one to further discuss your concerns.

Nikki

编辑时间:2024年10月18日

Major issue. App was randomly changing products listed on amazon with the wrong price. Products selling for hundreds of dollars less than they are meant to sell for. Tried talking to support multiple times and keep getting the same run around. I have been using this app for almost a year. Who knows how many times something sold for less then it was meant to be listed for and i missed it. The loss in income and incorrect sales i would have been better going with another option.

3docity
澳大利亚
10个月 人在使用应用