评论 (1,987)

整体评分
4.3
每个评分等级的数量
  • 83% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 2% 的评分是 2 星
  • 11% 的评分是 1 星
2024年2月27日

Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!

PrimaLoc Epoxy
美国
7个月 人在使用应用
Shopify已回复 2024年2月29日

Thanks for your feedback,

We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process.

Our support team is available 24/7 via email or via the in-app chat function.

We are fully committed to providing the right amount of support you need.

Nikki

2024年3月19日

This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.

STIRRI® Aerospace & Defense Grade OEM
美国
大约2个月 人在使用应用
2024年1月30日

As a merchant focusing on the German market, I found this app fundamentally unusable due to its severe limitations around tax handling. The platform from which it imports data (Etsy) does not include sales tax in its transaction reports, yet it collects the tax. This presents a significant issue for German merchants who are legally required to itemize sales tax on invoices. Unfortunately, this app lacks the functionality to import orders from Etsy to Shopify with a customizable tax rate, rendering it ineffective for managing financial compliance within the EU.

The lack of attention to such a crucial aspect for European Union merchants is disappointing. Given the EU's complexity and strict tax regulations, this oversight can cause significant operational and legal challenges for merchants in the region. It's a glaring gap that cannot be overlooked, as compliance with tax regulations is not optional but a mandatory aspect of conducting business within the EU.

While I understand the world is vast, and there are markets outside the EU, it's disheartening to see the developers overlook such a significant market segment. The EU may not be the largest market globally, but it's a critical one, with stringent regulations that cannot be ignored. This oversight limits the app's usability for a significant number of merchants who would otherwise benefit from its features.

To the developers, I urge a reconsideration of the app's features to accommodate the needs of EU merchants, especially those in Germany. Addressing this issue not only expands your app's market reach but also demonstrates a commitment to supporting businesses in navigating the complex tax landscapes of their respective countries.

STILWAND
德国
大约1个月 人在使用应用
Shopify已回复 2024年2月18日

Thanks for your feedback,

We understand this frustration and we do have this on our roadmap.

Nikki

编辑时间:2024年5月23日

Useless, unintuitive garbage. Don't waste your time. I've done exactly what I need to do in the past, which is nothing complex just an online store linked to ebay store, and I had to do it with Wordpress and Woocommerce with third party app which is miserable as well. I thought maybe shopify and marketplace connect would save me the trouble of custom coding but the user interface and workflow is unimaginably horrible so it's just me paying them to have a shitty backend. thanks for wasting my time. Ok, so here's my reply to their response: how the fuck can you send products to eBay when you don't even have fields for product dimensions, or even just girth? There is no feature within Shopify to integrate with eBay so you have to purchase a third party app which costs more money, and DOES NOT WORK without extensive tweaking and configuration nightmares. This is just my review of their system in regards to eBay. Every other aspect of this software is also flawed. All the plugins are not intuitive and all cost money, and many of the plugins simply do not work without a complete understanding of all the various online marketing sales channels.

Catching Zs
美国
大约7小时 人在使用应用
Shopify已回复 2024年5月23日

Thank you for your feedback,

We understand you are trying to import ebay products into Shopify, sadly this is not what our app is designed to do.

We push your products from Shopify to ebay and it is very successful with thousands of merchants.

Within the app there are product dimension fields. Please reach out and allow us to show you.

Nikki

2024年2月20日

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
西班牙
10天 人在使用应用
Shopify已回复 2024年2月22日

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki

2024年2月1日

This App is for IMPORTING FROM AMAZON TO SHOPIFY...NOT SENDING FROM SHOPIFY TO AMAZON I WASTED 4 HOURS OF MY LIFE ON THIS. WRITE WHAT THE PRODUCT DOES!

PeaceQueenPublishing
美国
4个月 人在使用应用
Shopify已回复 2024年2月19日

Thanks for your feedback,

Marketplace Connect is an integration app that syncs data from Shopify to Amazon, eBay, Etsy, and Walmart. Just to clarify, the app isn't intended to import data from these marketplaces back to Shopify.

If you need further clarification or have more questions, feel free to reach out.

Nikki

2024年1月22日

We've come across a critical error with Amazon listings that the team here is having issues identifying and resolving. They have acknowledged the issues in their software. They are actively working on it, but the last issue we reported has gone unresolved after 2 months.

We are starting to question the technical aptitude of the team, but if something changes, we will update this review.

Gamers Guild AZ
美国
大约2个月 人在使用应用
Shopify已回复 2024年1月29日

Thanks for your feedback,

We are actively working on your request, of which one error has already been cleared. We will continue to monitor and notify you once the other is completed. Please reach out anytime,

Nikki

2024年7月8日

100% trash, does not work even after I generate new Walmart client ID and client secret. Called support and is no help either.

Herbs and Supplements
美国
大约1小时 人在使用应用
Shopify已回复 2024年7月10日

Thanks for your feedback,

We understand you are experiencing account issues with Amazon and Walmart, we are available anytime, and have reached out to further discuss your concerns.

We would be grateful for the opportunity to do so,

Nikki

2024年1月1日

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Soap Cult Australia
澳大利亚
19天 人在使用应用
Shopify已回复 2024年1月9日

Thanks for your feedback,

We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!

Nikki

2024年1月19日

Very bad support if you want to remove or update your products

Moj Express
阿拉伯联合酋长国
大约2个月 人在使用应用
Shopify已回复 2024年1月22日

Thanks for your feedback,

We have reached directly to offer an onboarding and provide further technical support.

Nikki