評價 (1,968)

整體評分
4.3
各級評分數量
  • 83% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
編輯時間:2023年11月26日

I have been given either untrue or false information on at least 8-10 occasions by various team members regarding my listings being uploaded to wal-mart.com. It seems that the vast majority of team members here either tell you what you want to hear and are either clueless as to what they are doing or just don't care. I will update this if this changes.

CKKPRODUCTSLLC
美國
使用應用程式 21天
Shopify 已回覆 2023年11月28日

Thanks for your feedback,
We acknowledge there has been several discussions and we have found there was a confusion over accounts. This has now been resolved and an update provided.

Nikki

2022年3月17日

i am trying the App in 3 different shops for Amazon, Ebay and Google.
Never i spent such a lot of time try to eliminate Errors. The Support very friendly and helpful, but the rest is a disaster

AccessoiresWorld - Italienische Mode Shop
西班牙
使用應用程式 22天
Shopify 已回覆 2022年3月23日

Thanks for your feedback,
We are working with you to resolve your issues, many of which are category, branding, and variation theme. We continue to update you on the progress of these issues. We appreciate your patience.

Nikki

2023年9月7日

I encountered several issues that have been languishing that all users of this app need to know about. Let's start with the complete falsehood in this August 2023 video announcing this app - https://youtu.be/Cb7z3jGUUZY. This app is not 'real-time' as mentioned in the video. It has an internal scheduled push/pull data mechanism, which can leave your FBM fulfilled orders as 'late shipped' due to data not being sent back to Amazon on time.

Reported and unresolved issues with the Amazon connection
1 - Using MCF fulfillment requires you to import all orders (FBA and FBM). This is an issue as the FBA orders imported into Shopify are unnecessary, but the feature is mutually exclusive. If you enable the Only FBM orders are imported option, the MCF is disabled.

2 - MCF orders require manually requesting fulfillment. You have been forewarned that there is no automation for this process within the app (but you may be able to automate it with an additional app, that I do not know.)

3 - MCF orders fail to pass to Amazon for fulfillment and products assigned to MCF inventory fail to show in the MCF enrolment page. Perhaps these two issues are linked, but I have not heard back from Shopify support yet.

Reported issues with the Walmart connection
1 - Upon migrating from the Walmart Connection that is slated for removal on 10/1/2023, you encounter duplicate orders pulled from Walmart, even though they are completed and shipped. I was able to catch these in time to stop a second fulfillment, but it was a hassle. You have been forewarned.

2 - All Walmart orders are loaded without the customer-selected shipping option, only 'DELIVERY' is in the shipping option. So, if you offer Expedited shipping options on Walmart, you may want to map 'DELIVERY' to an expedited shipping level (which means all standard shipping goes out 'Expedited'). Again, I have reported this to Support, but no solution yet.

I was a user of the Amazon by Codisto app previously and these issues did not exist in that app, which was a surprise to me when I encountered these regressions in functionality and failure of support to effect resolutions.

I suggest you use this app at your own risk. If Akshay Patil at Shopify wants to connect, email me and I can provide additional details for him to assist his team in resolving these issues and make this app all he claims it is in the video linked above.

Vesta Precision
美國
使用應用程式 22天
編輯時間:2024年2月5日

Vraiment deçu de cette app, pas en francais, interface pas lisible, j'ai mis etsy aucune possibilité d ajouts de tags ( et quand vous connaissez etsy vous savez bien l'importance des tags) et pour les categories pareil rien d'automatisé... Ensuite apres avoir supprimé etsy, je vais sur ebay et la pareil niveau categories l enfer, et le pire le templates qui lui est tout en anglais, surtout sur une boutique francaise la c'est al catastrophe total et impossible de le changer sauf comme dis en chat de payer un web dev qui va mofidier le code, bah voyons... tout ca pour perdre 1 mois de temps je vais cherchez une autre app car la je dis non .... je test meme pas amazon avec jvais me faire bannir lol

Créations Uniques
法國
使用應用程式 18天
Shopify 已回覆 2024年1月31日

Merci pour votre avis,
Nous avons contacté directement pour discuter davantage des problèmes.

Nikki

2024年1月1日

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Soap Cult Australia
澳洲
使用應用程式 19天
Shopify 已回覆 2024年1月9日

Thanks for your feedback,

We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!

Nikki

2021年6月23日

The customer support is really horrible, you better live midnight to receive their email back. No instant feedback, anything wrong happened you just wait. And email explaining is horrible, not helpful at all. By the way, the UI Design of your interface is horrible. I am switching and your competitor has WhatsApp and skype live chatting support, your competitor is way better doing than yours. Cheers and please improve in the future, make money and hire someone to re-design your interface. Please!

Shoxtec Suspension
美國
使用應用程式 19天
Shopify 已回覆 2021年7月7日

We're sorry you experienced poor support. This is very rare based on most of our other reviews. The comments on our interface are acknowledged but again at odds with the majority of feedback we receive.

2023年3月6日

Nice premise, but this app fails to perform basic features like sending only FBM orders to Shopify and requires a hack to keep Amazon sellers from violating Amazon TOC on communication. I really wish it had worked, but Support could not resolve the FBA orders being created randomly in Shopify. After a lot of effort to set up and configure, it is back to searching for a solution that works as advertised.

Vesta Precision Europe
美國
使用應用程式 17天
2023年8月25日

HI
we cannot get any help from shopify or codisto .
codisto app was working when it own by amazon .
you could help .
now as shop owner i cannot even add new items to amazon.

Skyview Outdoors
加拿大
使用應用程式 17天
Shopify 已回覆 2023年8月31日

Thanks for your feedback,
Great news! We have reached out directly and provided full support with full resolution! Please don't hesitate to reach out any time.

Nikki

2023年11月16日

This app did not work. After troubleshooting for a week with multiple support agents, we weren't able to get the inventory to send over to Walmart Seller account. Also, you can't have different images over on Walmart from your Shopify images. I really wanted this app to work, but might need to go back to Sellbrite.

Chargel
美國
使用應用程式 16天
Shopify 已回覆 2023年12月15日

Thanks for your feedback,
We have reached out directly to notify you of the updates made and next steps. We are available 24/7, please reach out anytime!

Nikki

2024年2月20日

I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business.
We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync.
They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed.
I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us.
i would greatly recommend not trusting their recommendations.
they also didnt take acountability from their mistake.

JapanimeHunter
西班牙
使用應用程式 10天
Shopify 已回覆 2024年2月22日

Thanks for your feedback,

We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime.

Nikki