評論 (2,051)

整體評分
4.3
各級評分數量
  • 82% 的評分為 5 顆星
  • 4% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 11% 的評分為 1 顆星
2024年1月1日

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Soap Cult Australia
澳洲
使用應用程式 19天
Shopify 已回覆 2024年1月9日

Thanks for your feedback,

We have reached out to assist in resolving this issue. We would love the opportunity to show you how our app works! We are available 24/7 - please reach out anytime!

Nikki

編輯時間:2024年2月5日

Vraiment deçu de cette app, pas en francais, interface pas lisible, j'ai mis etsy aucune possibilité d ajouts de tags ( et quand vous connaissez etsy vous savez bien l'importance des tags) et pour les categories pareil rien d'automatisé... Ensuite apres avoir supprimé etsy, je vais sur ebay et la pareil niveau categories l enfer, et le pire le templates qui lui est tout en anglais, surtout sur une boutique francaise la c'est al catastrophe total et impossible de le changer sauf comme dis en chat de payer un web dev qui va mofidier le code, bah voyons... tout ca pour perdre 1 mois de temps je vais cherchez une autre app car la je dis non .... je test meme pas amazon avec jvais me faire bannir lol

Créations Uniques
法國
使用應用程式 18天
Shopify 已回覆 2024年1月31日

Merci pour votre avis,
Nous avons contacté directement pour discuter davantage des problèmes.

Nikki

2023年3月6日

Nice premise, but this app fails to perform basic features like sending only FBM orders to Shopify and requires a hack to keep Amazon sellers from violating Amazon TOC on communication. I really wish it had worked, but Support could not resolve the FBA orders being created randomly in Shopify. After a lot of effort to set up and configure, it is back to searching for a solution that works as advertised.

Vesta Precision Europe
美國
使用應用程式 17天
2023年8月25日

HI
we cannot get any help from shopify or codisto .
codisto app was working when it own by amazon .
you could help .
now as shop owner i cannot even add new items to amazon.

Skyview Outdoors
加拿大
使用應用程式 17天
Shopify 已回覆 2023年8月31日

Thanks for your feedback,
Great news! We have reached out directly and provided full support with full resolution! Please don't hesitate to reach out any time.

Nikki

2023年11月16日

This app did not work. After troubleshooting for a week with multiple support agents, we weren't able to get the inventory to send over to Walmart Seller account. Also, you can't have different images over on Walmart from your Shopify images. I really wanted this app to work, but might need to go back to Sellbrite.

Chargel
美國
使用應用程式 16天
Shopify 已回覆 2023年12月15日

Thanks for your feedback,
We have reached out directly to notify you of the updates made and next steps. We are available 24/7, please reach out anytime!

Nikki

2024年3月14日

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong.
I'm not sure this was worth trying out.

Ko Fabrics
美國
使用應用程式 14天
編輯時間:2018年5月28日

My products do not exist in Amazon, it is assumed that new ASINs must be created, now I get this error: include the following attributes: product_type. Feed ID: 0. For more troubleshooting help, see
  the support does not look how to solve it, nor do they look at the emails that I have sent, calling Amazon repeatedly to tell me what is the problem of this application ... if it keeps giving me errors they will block my account ... if you put a negative comment they call you to take it away, but they do not look at what happens or explain anything to you

Bohemiam Jungle
西班牙
使用應用程式 13天
Shopify 已回覆 2019年3月13日

Thank you for leaving a review. We're sorry you experienced problems with the app. Generally merchants are complimentary about our customer support but we acknowledge we aren't perfect and if you receive support that was below par we apologise.

編輯時間:2021年5月26日

I installed this app to connect with Amazon.au on my recently launched Shopify store (switched over from Neto) and had no end of trouble. Only about 20 of my 600+ products were successfully synchronizing (all orders were synchronising properly) - so it was clear that the app was connecting to Amazon but Codisto could not work out why the other products weren't synching. I had previously listed to Amazon via my previous Neto store without a problem so all my product data in Shopify and my products in my Amazon account are fine (GTIN, images, pricing etc). Numerous email exchanges with tech support only produced progressively less realistic solutions to solve the problem, culminating in Codisto saying "everything looks fine at our end so there isn't a problem". Which is obviously not the case. Some of the suggestions were to change things in my product data for things that are not even used by Amazon to synchronise listings or were fine when it was Neto talking to Amazon but didn't work when it was Codisto talking to Amazon. Yesterday I deleted the app and installed a competitor's app which works perfectly. A couple of minutes updating settings and within half an hour all my products were successfully synched with Amazon. This shows that the problem was not with my products and not with Amazon - it is clearly a problem with Codisto but they refused to acknowledge it (or their tech support people are insufficiently experienced to resolve the issues they are employed to resolve). I can't fault the tech support people for their efforts to solve the issue but there is clearly something wrong with the software and their training to identify why some items were synching and most weren't (and all my products are the same brand/product type/Amazon category etc so it's not as though my problems were due to variations in what I am listing to Amazon). As a final note, Codisto really needs to install a text chat system or phone clients to talk through the problem in real-time. It is very hard to troubleshoot issues like this via email. (additional comment in response to Codisto reply) Given my products all synched properly previously with Neto and then later with an alternative Shopify app, then there is clearly something wrong with your software. To claim you are confident there is nothing wrong just sums up the problems with your service. Your customer service team is poorly trained and unwilling to acknowledge there was a problem.

Bunyip Toys
澳洲
使用應用程式 13天
Shopify 已回覆 2021年5月24日

Thank you for your review but we are confident there is nothing wrong with our sync. If there is a failing here it is that our customer service team didn't escalate the issue to our tech team fast enough for us to investigate and explain what was required for you to get the result you were looking for. We are still happy to look into this and resolve whatever the issue is you are experiencing but since you have uninstalled this isn't currently possible. Please reach out via support directly if you wish us to explore further.

2023年8月22日

This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.

Pop Up Wine
新加坡
使用應用程式 13天
Shopify 已回覆 2023年8月23日

Thanks for your feedback,
As per our communication, this is an Amazon account level issue. This needs to be resolved directly with Amazon. We do not have access to Amazon accounts.
Please reach out once you have resolved the Amazon account issue.
This 1-star review is unrelated to Shopify Marketplace Connect app.

Nikki

2023年10月4日

does not seem to work for us. customer service has been incredibly unhelpful.

Momotaro Apotheca
美國
使用應用程式 13天
Shopify 已回覆 2023年10月16日

Thanks for your feedback,
We have reached out for an onboarding call to no avail. We would very much like to walk you through this process.

Our team is available 24/7.

Nikki