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Kind of a pain to hook up with some errors, but luckily customer service is excellent, kudos to Arlie who knows their stuff!!
Thanks for your review!
Arlie will be thrilled with your comments :) it can be challenging at times, but the support team are on hand 24/7 to assist and you are not kept waiting !
Nikki
This app is fantastic, we are new to selling on ebay and we listed over 150 products in minutes. The support using live chat is really helpful and I always get an instant answer. All the staff are really knowledgeable. Highly reccommend.
Thanks for your review!
So happy you could list your products so quickly! 😎 Thank you for your recommendation! Please reach out anytime.
Nikki
The customer support is really horrible, you better live midnight to receive their email back. No instant feedback, anything wrong happened you just wait. And email explaining is horrible, not helpful at all. By the way, the UI Design of your interface is horrible. I am switching and your competitor has WhatsApp and skype live chatting support, your competitor is way better doing than yours. Cheers and please improve in the future, make money and hire someone to re-design your interface. Please!
We're sorry you experienced poor support. This is very rare based on most of our other reviews. The comments on our interface are acknowledged but again at odds with the majority of feedback we receive.
Great app. Great for expanding your market. Everything works great, and the customer service is amazing. 5/5
Thanks for your review!
Great to have you on board 😎 Yes, great for Amazon, eBay, Walmart and Google all in one app. Our support team are available 24/7 please reach out anytime!
Nikki
If I have any issues - Customer Service is there - fast service so I can continue with my business.
We transitioned from the standard EBay sales channel to Codisto and while it was a little complicated at first tech support was top notch and timely.
Thanks for your review!
We're very happy to have you onboard and glad our support team could resolve the initial steps to get you set up. Please reach out anytime!
Nikki
Had Difficulties installing but got excellent support from customer care
Too early to say anything
So far so good
Newest Final review update; 8:32 am CST 12-27-2019 This review is in regards to a work-around for use with Amazon Handmade. There are a growing number of indications that there is a good work-around for Handmade inventory and price sync when the product is loaded manually on Handmade. A guide is promised and I will probably be back to re-install once the guide is published. Straight product to product seems to work fine for syncing inventory and price; variant work remains in progress. I am leaving the app with solid 4 stars. Good work Codisto. And Thank you.
Final review: 7:27 am CST 12-15-19 This app was installed so I could see for myself about an off-label use with Amazon Handmade to sync inventory with Shopify; answers from Codisto about this had been inconsistent so I decided to check it out myself.
Overall app review is 3 stars, but I will be happy try this app again in future.
I did not test the app with regular Amazon. If this is your situation, I recommend trying the app!
Support gets 5 stars as they are knowledgeable, have responded and tried to help me.
Ebay part gets 5 stars; it seems to work pretty well and I did not loose any data when I tested an inventory sync with Shopify.
Amazon Handmade off-label work around gets 1 star. Not yet ready for prime time. The inventory sync seems to work but at an unacceptable cost; there is a good bit more chatter going back and forth between Shopify and Handmade than I understood. The chatter produces with some serious results like erasing product descriptions, changing production times, removing category assignments and removing listings from the Amazon catalog entirely. And once you have synced your Amazon Handmade, whatever you do, DO NOT disable the offer as it produces some of the above consequences, I was told.
I will be following Codisto in their facebook group to watch for updates and will hopefully try this app in future when work around bugs are worked out or a definitive connection is made with Handmade. And maybe even the addition of Etsy.
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Update: 8:07 am CST 12-11-2019 5 stars for support with Noel. App is set up and seems to be working as advertised with a workaround for Amazon Handmade. The Amazon Handmade products (loaded manually on Amazon Handmade) have synced quantity with Shopify. The issue with Amazon Handmade seems to be the UPC which is not required on handmade goods. I will continue to update this review as the functions are tested. I really appreciate support working to help over the phone. This company clearly is interested in becoming a success.
Update: 7:09 pm CST 12-8-2019 Thanks to Noel, on the other side of the world, for helping with set up; 5 stars to Noel! There was a timing issue during set up which was explained well. And Noel was able to talk me through part of set up with Amazon which was most helpful. Codisto support is working with me at my own pace, since this app is way over my head. Situation is looking favorable for inventory sync with Amazon Handmade. And being able to talk on the phone with Noel is GREATLY appreciated. Now let's see how the app runs and works.
This will be a running review, updates at the top of the thread. App is installed, but not yet set up. 3 stars. Not for beginners. Information from support is conflicting at times, so am trying the app out to see for myself. My need is to be able to post all my handmade items for sale on all my channels and have the inventories synced back through Shopify so I don't oversell. Amazon Handmade is an Amazon outlier with respect to most apps. I have received info from one support person who says that if products are listed manually on Amazon Handmade, they will sync back to Shopify to keep inventory straight. This remains to be seen.
This morning I processed a return/refund on Amazon Handmade and then got a new identical paid order showing up on my Shopify hub coming from Codisto; pretty sure this is a glitch, as I cannot confirm the purchase on Amazon. Inquiry sent to support who has been responsive so far, though probably in a different time zone.
We are still in the process of setting the app up, but so far so good and the support is fast and helpful. The app could be more intuitive, but the support compensates for any questions during the setup. Generally a good thing that Shopify now offers a solution to connect to marketplaces
Bin beeindruckt vom superschnellen Suppoert per Chat! Alle bisherigen Probleme konnten auf diese Weise "Just in time" gelöst werden" Ganz toll!